Telephone Claims Adjuster
About The Position
National General Insurance is currently hiring for an experienced Auto Telephone Claims Adjuster for our west coast claims team. Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Every claim presents a new challenge. This role is ideal for someone who enjoys problem-solving, analyzing information, and making confident decisions while supporting customers and internal partners.
Responsibilities
- Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority
- Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
- Determines subrogation or fraud potential and how to handle.
- Identifies customer needs and works to meet those needs using appropriate customer service skills.
- Recognizes and identifies body parts of a vehicle and understanding of other potential property damage.
- For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
