Telephone Claims Adjuster

Allstate

17d • $45,000 - $99,190 • Hybrid

About The Position

National General Insurance is currently hiring for an experienced Auto Telephone Claims Adjuster. This position will start in-office at our Ontario, CA location. The position will move to work-from-home within 6-12 months. Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

Requirements

• 2 or more years of related experience
• Ability to obtain and maintain adjuster licenses as required.
• Customer service orientation
• Strong verbal and written communication skills
• Strong time management skills from a global case management and pending perspective (vs. transactional)
• Effective problem solving and analytical skills; ability to detect differences and issue recognition from multiple sources.
• Proficient in Word and Outlook

Responsibilities

• Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority
• Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
• Determines subrogation or fraud potential and how to handle.
• Identifies customer needs and works to meet those needs using appropriate customer service skills.
• Recognizes and identifies body parts of a vehicle and understanding of other potential property damage.
• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed