Teleoperations Lead

Sunday • Redwood City, CA

12d

About The Position

At Sunday, we're developing personal robots to reclaim the hours lost to repetitive tasks. We're focused on an ambitious goal to make generalized robots broadly accessible, enabling households to take back quality time.
We have spent the last 18 months building a talented team, securing capital, and validating our technology. We are now seeking passionate individuals to join us in the next phase of our growth. If you are ready to apply your skills to the forefront of robotics innovation, we’d love to hear from you.
We're looking for an Teleoperations Lead to join our Data team and own the operations side of teleoperations.
This role is not about turning teleoperation into the core product experience. Instead, it is about using teleoperation in the right ways: to support data collection, accelerate experimentation, enable debugging, and provide a safe fallback when autonomous performance degrades.
You'll work in coordination with Machine Learning, Software engineering, Hardware engineering, and our in-house Memory Developers to define when and how teleoperation should be used, improve the quality of teleoperated sessions, and help turn teleoperated interactions into better autonomy over time. Your role is vital to ensuring our Memory Developers execute teleoperation properly by creating and enforcing processes while also teaching Memory Developers how to use the tools that you help build.

Requirements

• Clear written and verbal communication to guide our Memory Developers
• Your ability to manage unexpected challenges
• Your ownership of key stakeholders with memory developers, engineering, and support
• Excitement for the growth and development of teleoperations
• Someone adept at prioritization of competing requests, who's able to move both quickly, and in an organized manner
• A level of hardcore-ness while still treating people like people
• Intermediate level understanding of ML

Nice To Haves

• Previous experience leading teleoperations for robotics companies
• Technical skills to build tools for teleoperations
• Ability to leverage AI to help improve productivity

Responsibilities

• Own all of teleoperation operations
• Create documentation
• Audit data collected from teloperations
• Help build teleoperations tools
• Teach Memory Developers how to use teleoperations tools that you help build
• Streamline existing teleoperations processes in coordination with Data, ML, SWE, and Hardware
• Design teleoperations ranging from the specifics of a task all the way to designing rooms

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed