Telemetry Technician - Harrisburg Hospital

UPMC•Harrisburg, PA

2h•Onsite

About The Position

The Telemetry Technician at Harrisburg Hospital is responsible for providing continuous cardiac monitoring for patients on telemetry. This role involves interpreting cardiac rhythms, identifying normal rhythms and basic arrhythmias, and immediately reporting changes outside stated parameters to the appropriate nursing unit. The technician also instructs staff on troubleshooting minor problems, maintains a clean and safe environment in the Telemetry Observation Center (TOC) area, performs routine maintenance on telemetry equipment, and manages patient documents and supplies. The position requires total concentration on multiple monitors over extended periods and the ability to respond to urgent and emergency situations within established guidelines, ensuring safe patient care and accurate data reporting. The technician is expected to maintain effective communication, interact positively with patients, families, physicians, and staff, and uphold Hamot's commitment to Service Excellence.

Requirements

High School graduate (or completion of G.E.D.)
Completion of Telemetry/Arrhythmia Course within 3 months of date of hire.
Ability to provide total concentration on a number of monitors over an extended period of time
Ability to interpret cardiac rhythm of patients on in house telemetry
Ability to respond to and communicate emergency situations
Excellent customer service skills
Basic computer skills
Act 34

Responsibilities

Instructs staff on nursing units to troubleshoot with minor problems (i.e., lead placement).
Identifies own learning needs and sets personal education goals.
Aware of quality improvement issues in the T.O.C. on the unit and contributes appropriately.
Maintains effective inter- and intra-departmental communications, both written and oral.
Interacts positively with patients, families, physicians, nursing staff and other disciplines.
Identified as positive, approachable and is consistently respectful and team oriented.
Identifies and communicates patient information to the next shift and ensures effective handoff.
Promotes a positive image by not participating in gossip.
Maintains clean and safe environment by establishing routine schedules for cleaning the TOC area.
Provides routine maintenance to the telemetry equipment and troubleshoots minor problems.
Identifies problems and seeks resources to resolve problems within their control.
Delivers correct telemetry reports to the appropriate nursing units.
Files patient documents on the correct charts.
Acquires and maintains supplies; stocks and organizes the T.O.C.
Display awareness of cultural diversity.
Values patient's perception regarding care.
Meets full range of customer needs.
Actions demonstrate Hamot's vision 'to serve'.
Handles information in a confidential manner.
Demonstrates Hamot's commitment to Service Excellence by understanding the needs of patients, their families, physicians and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated and thorough.
Interprets cardiac rhythm of patients on in- house telemetry.
Identifies normal cardiac rhythms and recognizes basic arrhythmias.
Reports changes outside stated parameters to the appropriate nursing unit immediately.
Is alert and responsive to urgent and emergency situations acting within established guidelines; informs responsible persons in case of emergencies.
Maintains and updates each patient monitor record in a consistent and timely manner.
Provides safe patient care.
Obtains accurate patient data.
Reports patient findings timely with attention to detail.
Responds appropriately to delegated duties.