About The Position

We are excited to announce an opportunity to join our ED Telepsychiatry and Virtual Patient Navigation team as a Telemental Health Clinician II. In this role, you will provide behavioral health consultations and post-discharge follow-up care for patients in acute care emergency departments across North Carolina and Georgia. You'll collaborate closely with emergency department teams and psychiatry providers to deliver comprehensive assessments, develop treatment plans, and ensure continuity of care. This position offers the flexibility of remote work while making a meaningful impact on patient outcomes.

Requirements

  • Masters degree in Social Work, Counseling, Psychology or Marriage and Family Therapy from an accredited graduate school - OR-
  • Associates degree in Nursing (Bachelor's degree preferred).
  • Full current licensure in North Carolina (LCMHC, LCSW, LPA, LMFT, or RN).
  • Minimum 2 years of clinical experience required.
  • Work is completed virtually from a home office with long periods of sitting.
  • Ability to work 12-hour shifts.
  • Must be able to travel to the virtual hub in South Charlotte (28209) if connectivity issues arise.
  • Must reside within 150 miles of the virtual hub (1601 Abbey Place, Charlotte, NC 28209).

Nice To Haves

  • Experience in behavioral health, emergency/crisis work, and virtual/remote care preferred.

Responsibilities

  • Conduct assessments and psychosocial evaluations using DSM criteria.
  • Implement crisis plans and provide interventions for high-risk patients (suicidal, homicidal, psychotic, aggressive).
  • Maintain current knowledge and expertise in behavioral health and treatment modalities.
  • Identify and resole barriers to accessing behavioral health services.
  • Adhere to professional standards and licensing board ethics.
  • Communicate effectively (written and verbal) with medical staff, leadership and team members.
  • Document assessments and progress updates in the medical record per departmental standards.
  • Demonstrate sound clinical judgement and decision-making in a fast-paced environment.
  • Participate in policy development, implementation and evaluation.
  • Collaborate with team members to manage consults through a shared patient list.
  • Provide telephonic outreach and support for post-discharge patients as part of Virtual Patient Navigation.

Benefits

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

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What This Job Offers

Job Type

Part-time

Career Level

Mid Level

Industry

Hospitals

Number of Employees

5,001-10,000 employees

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