Telehealth Specialist (67266)

Centurion • Springfield, IL

120d • $78,000

About The Position

Centurion is proud to be the provider of medical and mental health services to the Illinois Department of Corrections. We are currently seeking a full-time Telehealth Specialist to support our state correctional facilities across the state of Illinois. Salary starting at $78,000 depending on years of experience. The Telehealth Specialist is responsible for coordinating and supporting virtual healthcare visits to ensure a smooth, positive experience for patients, providers, and clinical staff. This role serves as the primary point of contact for telehealth session setup, troubleshooting, and follow-up, while ensuring compliance with all privacy and security regulations.

Requirements

• Associate's or bachelor's degree in healthcare, IT, or related field preferred.
• 2+ years of experience in telehealth operations, healthcare technology, or clinical coordination.
• Proficiency in telecommunication tools, video conferencing platforms, and electronic health record (EHR) systems.
• Strong problem-solving, technical, and organizational skills.
• Excellent verbal and written communication abilities.
• Knowledge of HIPAA and healthcare privacy regulations.

Responsibilities

• Coordinate and oversee telehealth appointments, ensuring smooth operations from scheduling to completion.
• Provide advanced technical support for telehealth platforms, equipment, and software.
• Train healthcare providers, staff, and patients on telehealth technology and workflows.
• Develop and maintain telehealth policies, procedures, and best practices.
• Monitor telehealth system performance and troubleshoot connectivity or equipment issues.
• Maintain accurate documentation and patient records in compliance with HIPAA and organizational policies.
• Collaborate with IT, clinical, and administrative teams to improve telehealth efficiency and patient satisfaction.
• Collect, analyze, and report telehealth usage data and quality metrics.
• Assist with telehealth program expansion and new technology integration.
• Perform other duties and responsibilities as assigned.

Benefits

• Health, dental, vision, disability and life insurance
• 401(k) with company match
• Generous paid time off
• Paid holidays
• Flexible Spending Account
• Continuing Education benefits
• Much more...

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees