TeleHealth Registered Nurse

Centene Corporation

5d • $27 - $49 • Remote

About The Position

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. 100% Remote Position RN Compact License Required Option 1 Shift = Saturday, Sunday, Monday, Tuesday 10:30 p.m. - 9:00 a.m. CST Option 2 Shift = Saturday, Sunday, Monday Tuesday 5:30 p.m. - 4:00 a.m. CST Position Purpose: Triage inbound calls, gather information, select appropriate triage guidelines, and disposition and care advice based on data base protocols and department policies and procedures for a 24 hour per day/7 day a week operation Provide clinical information and education for inbound and outbound calls providing oversight and support to the non-clinical staff. Conduct assessments of callers’ presenting symptoms Develop, implement, and evaluate a plan of care for each caller presenting symptoms Answer all calls in a timely manner Maintain confidentiality of all caller and personnel issues Document all call inquiries according to department policies and procedures Participate in the collection of data for department quality projects Promote recovery concepts and inspire hope Possess and maintain a thorough grasp of clinical knowledge pertaining to various disease states, medications, treatments, etc Comply with Federal and respective state’s laws regulating health management organizations and telephone information centers and all department standards and policies and procedures Apply primary nursing knowledge while performing all aspects of assigned tasks Performs other duties as assigned Complies with all policies and standards

Requirements

• Graduate certificate from an accredited nursing program.
• 3+ years combined experience in pediatric obstetrics, home health, community health, school nursing, or emergency nursing.
• Registered Nurse (RN) State Licensure in the State of residence and Compact State Licensure required
• Multiple State RN licensures required
• Texas Department of Family Services (DFPS) - background clearance required

Nice To Haves

• 5 years experience strongly preferred.
• Telephonic triage or managed care setting experience preferred.
• Bilingual in Spanish highly preferred.

Responsibilities

• Triage inbound calls, gather information, select appropriate triage guidelines, and disposition and care advice based on data base protocols and department policies and procedures for a 24 hour per day/7 day a week operation
• Provide clinical information and education for inbound and outbound calls providing oversight and support to the non-clinical staff.
• Conduct assessments of callers’ presenting symptoms
• Develop, implement, and evaluate a plan of care for each caller presenting symptoms
• Answer all calls in a timely manner
• Maintain confidentiality of all caller and personnel issues
• Document all call inquiries according to department policies and procedures
• Participate in the collection of data for department quality projects
• Promote recovery concepts and inspire hope
• Possess and maintain a thorough grasp of clinical knowledge pertaining to various disease states, medications, treatments, etc
• Comply with Federal and respective state’s laws regulating health management organizations and telephone information centers and all department standards and policies and procedures
• Apply primary nursing knowledge while performing all aspects of assigned tasks
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

• Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.
• Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.
• Total compensation may also include additional forms of incentives.
• Benefits may be subject to program eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees