We are looking for a versatile specialist who can flex between hands-on troubleshooting, behind-the-scenes configuration, and supportive team collaboration like a seasoned pro. Do you thrive in environments where the network never sleeps and neither does your curiosity? If someone asked your work style, you'd say "Think Mandalorian meets Matrix operator - calm, resourceful, adaptable. This is the way." If you're someone who likes your work like your Wi-Fi - fast, reliable, and always on - keep reading. We need a kind of person who can be: Independent Operator - 60-70% of your day is self-directed and you love it Team Conduit - you offer help as fast as you ask for it Mode-Switch Master - lead or backup, whatever the project calls for Doc Ninja - document solutions & build SOPs that future teammates will thank you for Communication Router - meet users at any knowledge level, bringing clarity to their world Cool Under Latency - things glitch? You don't; you pivot with it & keep things moving Self-Starter with Initiative - you don't wait for tasks; you queue them up Support and maintain campus telecom and network systems. Troubleshoot issues with the calm confidence - you've rebooted entire situations, so you got this. Document everything from work orders to new SOPs (because if it's not documented, did it even happen?). Collaborate with a tight-knit tech crew while still owning your workload and making independent decisions. Occasionally work a flexible modified or non-traditional schedule - Infrastructure upgrades occur in the maintenance window, typically post-business hours for optimal uptime. Participate in an On-Call Trouble Tech rotation - tech emergencies don't punch a clock. Hit "Apply Now" so you can answer the call! Job Summary Performs moderately complex tasks relating to telecommunications monitoring, operations, installation, and/or maintenance.