TELECOMMUNICATIONS SYSTEMS TECHNICIAN III

State of California•Mather, CA

37d•Onsite

About The Position

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply. This is the technical specialist and responsibilities may include lead-person duties. Under direction, incumbents are required to have a valid industry accepted FCC certificate or license (as listed in the Minimum Qualifications section) to interpret and apply the provisions of the laws, rules, and regulations of the FCC relating to LMR and microwave communications. Incumbents perform the full-range of technician responsibilities required to ensure continued operation of all public safety communication network/systems and equipment, which requires comprehensive knowledge of all public safety communication network/systems, including the most critical and complex. Incumbents demonstrate a good understanding of MPLS and the establishment of labeled switched paths (LSPs) using either labeled distribution protocol (LDP) or resource reservation protocol with traffic engineering (RSVP-TE); and troubleshoot internet enhanced services (IES), (VPWS), virtual private LAN services (VPLS) and virtual private routed network services (VPRN). In a lead capacity, incumbents will plan, organize, oversee and coordinate the work activities of other technicians within an assigned geographic shop or microwave area to ensure the quality, quantity and timeliness standards are met; assist to obtain the resources required to facilitate proper completion of work and foster communications with individuals, organizations and other public safety agencies served. You will find additional information about the job in the Duty Statement.

Requirements

Valid industry accepted FCC certificate or license (as listed in the Minimum Qualifications section)
Comprehensive knowledge of all public safety communication network/systems, including the most critical and complex
Valid California Driver's License (CDL)
Background Investigation be cleared prior to being hired
Medical Clearance prior to being hired
FCC License License

Nice To Haves

Ethical and accountable - exercises good judgment, tact, and responsibility in all assignments
Leadership skills - capable of mentoring, training, and guiding lower-level technicians
Technically proficient - possesses an advanced technical acumen to mentor, train, and support colleagues
Team-oriented - works cooperatively with colleagues, agencies, and stakeholders
Independent worker - able to take initiative and perform tasks without close supervision
Dependable - reliable for on-call duty, emergency response, and after-hours work
Organized - manages multiple tasks, schedules, and documentation efficiently
Communicative - strong oral and written communication skills for coordinating with agencies and documenting work
Customer-focused - responsive to the needs of public safety agencies and end-users
Physically resilient - to meet work requirements and a high safety consciousness
Professional demeanor - to always represent CalOES core values in the absence of Supervisor while in the presence of subordinates and clients

Responsibilities

Perform the full-range of technician responsibilities required to ensure continued operation of all public safety communication network/systems and equipment
Demonstrate a good understanding of MPLS and the establishment of labeled switched paths (LSPs) using either labeled distribution protocol (LDP) or resource reservation protocol with traffic engineering (RSVP-TE)
Troubleshoot internet enhanced services (IES), (VPWS), virtual private LAN services (VPLS) and virtual private routed network services (VPRN)
Plan, organize, oversee and coordinate the work activities of other technicians within an assigned geographic shop or microwave area to ensure the quality, quantity and timeliness standards are met
Assist to obtain the resources required to facilitate proper completion of work and foster communications with individuals, organizations and other public safety agencies served