Telecommunications Operator - Part Time - Days - Florham & Chilton

Atlantic Health System • Florham Park, NJ

118d

About The Position

Responsible for operating the organization's central switchboard to answer and route incoming calls, effectively communicating various announcements. Maintains the organizational call directory and updates records of toll charges on various calls. May perform clerical tasks like mail or message distribution and processing.

Requirements

• High School Diploma or equivalent.

Nice To Haves

• Experience in switchboard operations/multi-line phone services in a hospital or medical facility.
• 1 year of experience in Customer Service or in a Call Center.

Responsibilities

• Receives and relays internal and external calls and provides general information according to policies and procedures.
• Troubleshoots system issues when needed.
• Utilizes desk directories, on-call lists, reference guides, and other associated reference materials.
• Operates beeper and paging system to contact hospital personnel and code team.
• Communicates codes, alerts, drills, and other announcements according to established policies and procedures, including disaster management plans.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED