Telecommunications Lead

Abacus Technology Corporation

6d

About The Position

Infrastructure Management & Maintenance
Oversee the comprehensive lifecycle management (planning, installation, maintenance, upgrades, and decommissioning) of all telecommunications and radio frequency (RF) communication systems, including inside/outside plant cabling, long-haul circuits, land mobile radios (LMR), RF tower equipment, mass notification systems (Giant Voice), audio-visual equipment, and video teleconferencing (VTC) facilities.
Ensure optimal performance, reliability, and adherence to industry standards (e.g., TIA/EIA, BICSI) and government regulations.
Strategic Planning & Compliance
Develop and implement strategic plans for the evolution of telecommunications and RF infrastructure to meet current and future needs.
Ensure all systems and operations comply with cybersecurity requirements, spectrum management regulations, asset lifecycle management policies, and other applicable standards (e.g., DISA directives, AFMANs).
Support configuration management, preventative maintenance inspections, documentation, and reporting.
Technical Support & Customer Service
Provide expert technical support, troubleshooting, and problem resolution for all telecommunications and RF-related issues.
Manage incident tickets and work orders, coordinate with vendors and other service providers, and deliver exceptional customer service to internal and external stakeholders.
Support special projects, provide training, and ensure clear communication regarding system status and planned changes.
Staff Management
Lead and oversee the daily operation of a staff of roughly 15 technicians in both telephone and radio maintenance, installation and problem remediation.

Requirements

• 5+ years experience in telecommunications infrastructure, facility design, and installation, including at least three years in a supervisory or lead position.
• Bachelor’s degree in a related field desired.
• Must be Security+ CE or CCNA certified and hold a current BICSI OSP Designer certification or be able to obtain these certifications after starting.
• Must be well versed in BICSI rules, regulations, and standards.
• Proficient in managing telecommunications systems, long-haul communications circuits, land mobile radios, RF equipment (including tower equipment), mass notification systems, public address/audio-visual systems, and video teleconferencing facilities.
• Must have strong technical skills, experience with configuration management, asset lifecycle management, cybersecurity protocols, and the ability to ensure seamless operations, compliance with industry and government standards, and excellent customer support.
• Must be a US citizen and hold a current Secret clearance.

Responsibilities

• Oversee the comprehensive lifecycle management of telecommunications and RF communication systems.
• Ensure optimal performance, reliability, and adherence to industry standards and government regulations.
• Develop and implement strategic plans for the evolution of telecommunications and RF infrastructure.
• Ensure compliance with cybersecurity requirements, spectrum management regulations, and asset lifecycle management policies.
• Support configuration management, preventative maintenance inspections, documentation, and reporting.
• Provide expert technical support, troubleshooting, and problem resolution for telecommunications and RF-related issues.
• Manage incident tickets and work orders, coordinate with vendors, and deliver exceptional customer service.
• Support special projects, provide training, and ensure clear communication regarding system status and planned changes.
• Lead and oversee the daily operation of a staff of roughly 15 technicians.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees