Check out this great opportunity to join one of GDIT’s fastest long-standing growing programs! US Battlefield Information Collection and Exploitation Systems eXtended (US BICES-X) is a cutting-edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team. Position Description Responsibilities: • Provides advice and training to end-users and less-experienced network personnel • Identifies, analyzes, and resolves network incidents and problems. • Provides network/equipment/specialized training and technical guidance. • Determines network specifications, input/output processes, and working parameters for hardware/software compatibility. • Knowledge of the associated hardware, software, and equipment associated with USBICES. • Participates in special projects as assigned. • Analyzes, administers and maintains voice, video, and/or data communications networks. • Manages the usage and performance of voice, video and/or data communications networks • Maintains network to meet Enterprise Service Availability and Service Level Agreement requirements. • Utilizes IT Service Management (ITSM) Principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve incidents. • Maintains network security and ensures compliance with security policies and procedures. • Participates in the development and implementation of network-related procedures and standards. • Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance. • Assists with development of third-party monitoring actions and procedures for network infrastructure.
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Job Type
Full-time
Career Level
Mid Level