The Telecom Technician C will perform basic to intermediate level installation, maintenance, repair or replacement, testing, and inspection of various Telecommunications equipment, systems, and infrastructure. This role will work to gain knowledge and understanding of various Telecommunications technologies, business processes, and business partner requirements; and will work to gain knowledge of emerging technologies. Technician C will perform these tasks under immediate or general supervision according to the task level and will adhere to standard practices and procedures. Technician C is a 2-year, 2-step progression program with job levels C2 and C1. Telecomm Technician C: What You'll Do: Assist in performing, or perform, basic to intermediate level installation, acceptance testing, and documentation of various Telecommunications related equipment and systems. (May assist in performing, or perform, higher level work for next-level training or as assigned.) Assist in performing, or perform, basic to intermediate level troubleshooting and system testing, maintenance, and repair of electronic and optical equipment, infrastructure, and systems. (May assist in performing, or perform, higher level work for next-level training or as assigned.) Maintain accurate records, reports, drawings, and other data required for all work performed. Inspect and maintain test equipment, tools, automotive equipment and safety/protective equipment in good working order and compliance. Demonstrate the ability to read, understand, and update electronic and electrical prints, diagrams, and asset records related to Telecom equipment and technologies. Demonstrate the ability to operate tools and other equipment necessary to perform job duties. Assist others as requested or assigned and provide training and guidance to employees in lower classifications. Perform all duties in accordance with the Company’s safety rules and operating regulations, NERC CIP and environmental compliance and practices. Respond to emergency callouts as required. Perform essential job functions and tasks as defined in lower-level job descriptions in the Telecom Technician Job Family and other duties as assigned. Successfully complete all assigned training. The Technician C must achieve a working knowledge and demonstrate intermediate level technical support skills in one or more of the following technology examples, as assigned by leader: Transmission and Distribution station data networks, SCADA (supervisory control and data acquisition), distribution automation systems, smart grids, and telecom for other utility systems. Generation and Renewables facilities telecom voice and data systems. Transport systems, such as microwave radio, fiber optic, and other transport/wireless systems. Land Mobile Radio System: P25 site electronics and mobile radio installation, support and programming, and RF antenna systems. Fiber optic cables, fiber splicing, testing, and termination/connecting methods. AC/DC electrical power systems, including basic understanding of circuits and components of distribution and transmission stations and networks. Telecom wiring and cabling requirements, installation methods, and industry standard practices. Networking systems that include routers, switches, wireless access points, and related devices. Infrastructure support equipment and facilities such as DC chargers/rectifiers, batteries, UPS systems, generators, transfer panels, security and monitoring, HVAC, grounding and signal cabling, site access roads, site yards, fences and gates, shelters, towers, and antenna systems. Specialized support of centers such as transmission and distribution dispatch centers and control centers, customer call centers, data centers and other specialized locations.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees