Telecom Technician

Comal Independent School District • New Braunfels, TX

81d

About The Position

The position involves installing, troubleshooting, and maintaining telecommunications, data network, and low voltage equipment and cabling. This includes working with CAT 3/5/6, Fiber Optics, Analog and VoIP telephones, Card Access, IP security cameras, and building intercom systems. The role requires a combination of technical skills and customer service experience to effectively manage and resolve telecommunications and network issues.

Requirements

• High School Diploma or GED supplemented by specialized training.
• Certified Fiber Optic Technician certification required.
• Valid Texas Driver's License with a driving record that meets the requirements as set forth by the District.
• On-the-job experience in technical services related to telecommunications and network technology.

Nice To Haves

• Customer Service Experience
• Ability to read project plans for new or remodeled areas related to position and recommend application practices.
• Good communication skills to discuss and define issues of mechanical and electrical issues with appropriate supervisory personnel and/or school administrators.
• Ability to work closely with other trades for layout of new or replacement of existing equipment.

Responsibilities

• Installs, diagnoses, troubleshoots, and maintains telecommunications and network hardware as directed by the Telecommunication Coordinator and Network Engineer.
• Installs, terminates, diagnoses and troubleshoots basic hardware problems with LAN/WAN cabling, including fiber optic cabling and CAT 3/5/6.
• Maintains and resolves campus telecommunications and network work orders and follows up to ensure resolution with campus staff.
• Maintains inventories of equipment and supplies to sufficiently accomplish standard jobs.
• Installs and maintains network components including access points, cameras, routers, and switches.
• Installs and maintains district security camera infrastructure including training and reporting.
• Works with district electrical shop to determine cable layouts and best procedures for low-voltage cable installations.
• Creates and documents as-built blueprint documentation of installed low voltage cabling.
• Manages workload in accordance with the department and users priorities.
• Responsible for properly maintaining district records and adhering to all policies set forth by the district for records maintenance.
• Routinely works on and maintains Access Control system.
• Plans and accomplishes work from initial layout to final assembly which involves interpreting and applying building plans, specifications, blueprints, sketches, and manufacturer's instructions.
• Determines the methods, techniques, materials, devices, and sequences best suited to the work.
• Independently assesses the work situation on site, determining the best method of accomplishment and taking necessary corrective action while following accepted safety practices.
• Operates, installs hardware, troubleshoots and maintains keyless access control systems including proximity readers and proximity decoders.
• Performs installation of access control systems.
• Operates from and maintains a neatly stocked service vehicle.
• Follows District safety guidelines.
• Diagnoses, troubleshoots, cleans and maintains the district surveillance camera system as directed by the Network Engineer.
• Coordinates installation and cabling of new surveillance cameras with the electrical shop as needed.
• Diagnoses, troubleshoots, and trains district personnel on the use and programming of intercom systems.
• Coordinates outside vendor repair for low voltage systems.
• Stays up to date on all advancements in the assigned fields.
• Performs other duties as may be assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED