Telecom Technician

Northwestern Energy•Butte, MT

2d•$35 - $58•Onsite

About The Position

The Technician Telecom is responsible for the installation, maintenance, and monitoring of telecommunications networks. This role ensures the seamless operation of network services, resolving technical issues, and optimizing network performance to meet business and customer needs. Systems include but are not limited to DWDM, microwave, fiber optic, 2-way radio, narrowband RF, and Ethernet networks and circuits. This position will be located in our Butte, MT Network Operations Center and provide support for all network system operations.

Requirements

Associates or technical college degree in an electronics-related field or related military or industrial experience or two years of related experience in the telecommunication technician field.
Strong analytical and problem-solving skills
Ability to work independently and as part of a team
Proficiency in networking and telecommunication technologies
Excellent communication and interpersonal skills
Valid driver's license and satisfactory driving record.
Commitment to safe working practices and knowledge of safety policies/procedures
Demonstrate and maintain a good safety record

Nice To Haves

Commercial Driver's license preferred or the ability to obtain.
First Aid/CPR Certification
Knowledge of applicable codes and safety
Get Into Energy - Energy Industry Fundamental 2.0 certification is a plus (click on the link to certify at no cost)

Responsibilities

Monitor network performance and connectivity
Perform regular maintenance checks to ensure network health
Identify and troubleshoot network issues to minimize downtime
Assist in the installation, configuration, and support for network equipment, including RF systems, multiplexors, routers, switches, and other telecommunication hardware
Assist in the deployment of new network infrastructure and upgrades
Provide knowledge and technical support to other team members and field operations
Respond to network related incident and service requests promptly, emergency response outside normal work hours may be required
Document all technical issues and solutions in a timely manner, including filing any external regulatory filings that may be required
Analyze network traffic and performance in an effort to provide optimized, redundant, and reliable services
Maintain detailed records of network configurations, changes, and incidents
Ensure compliance with industry standards and regulations
Work collaboratively with other departments that rely upon telecommunication services
Work overtime including evening and weekend shifts in response to acute service needs
Lift and manipulate needed equipment weighing up to 50 pounds
Occasionally drive to installation locations
All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives

Benefits

401K with company match up to 4% and non-elective contribution up to 7%
Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)
Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial heath)
Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)
Tuition reimbursement
Competitive pay (Scheduled performance-based wage increases and annual incentive opportunities.)
Paid company endorsed volunteer opportunities
Paid parental leave
Paid bereavement leave
Paid training opportunities
Paid time off starting on your first day, plus 11 paid holidays
Benefits may vary by position or as negotiated as part of a collective bargaining agreement.