Telecom Specialist

Prime Healthcare • Ontario, CA

9h • $70,304 - $118,560

About The Position

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 51 hospitals and has more than 360 outpatient locations in 14 states providing more than 2.5 million patient visits annually. It is one of the nation’s leading health systems with nearly 57,000 employees and physicians. Eighteen of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

Requirements

• Bachelors or equivalent in engineering.
• Knowledge of wireless architecture, administration and maintenance.
• 2-3 years hands of experience
• Hands-on experience working with Avaya enterprise-level PBX call routing.
• Hands-on experience in scoping, planning, analysis and implementation, evaluations and /or support of new and existing wireless solutions.

Nice To Haves

• Demonstrated experience with wireless devices.
• Basic knowledge of Avaya hardware, nurse call systems, software and wireless concepts.
• Wireless certification
• Prior experience in the telecommunications field for network design and management.

Responsibilities

• Familiar with Avaya CM and Session Manager for wireless solutions.
• Coordinates and manages telecom projects for wireless device deployments including executing moves, ads, changes and disconnections.
• Leads the coordination with IT/Telecom resources for programming devices, testing and validation of wireless network readiness for new deployments and troubleshooting of existing wireless systems.
• Supports the management of legacy wireless hardware including integrations with nurse call systems, moves, adds, changes, removal and/or conversion of legacy hardware and handset devices.
• Coordinates with facility leadership, IT, corporate wireless and network resources to confirm wireless readiness, equipment procurement, deployment, training, testing and system monitoring to ensure dependable, uninterrupted operation of wireless solutions.
• Assists in developing implementation plans to upgrade communications systems.
• Responsible for documenting and communicating budgetary solution requirements for prior approval of replacement projects.
• Assists in translation of end user needs into better wireless communication solutions.
• Coordinates with other departments to understand and meet their telecommunication needs.
• Monitors preventive maintenance routines, equipment repairs and other corrective actions.
• Maintains a strong, productive relationship with vendors and service providers.
• Support MAC (Moves/Add/Changes) activities for in-house systems
• Coordinate provisioning of all wireless services and technologies and integrations with nurse call systems
• Maintain documentation for wireless systems / devices / deployments
• Participate and drive post-mortem investigations related to incidents and problems
• Perform root cause analysis and determination if root cause, identify corrective action to resolve and prevent future occurrences
• Identify and validate if corrective action if applicable to prevent future occurrences of incident
• Create and maintain proper documentation of policies, procedures and technical papers.
• Independently work to accomplish general tasks and projects with little direct supervision
• Other duties and tasks as assigned deemed necessary for the business. Not limited to the above.

Benefits

• Prime Healthcare offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs.
• Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options.
• Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary.
• A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $70,304.00 to $118,560.00 on an annualized basis.
• The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level