AireSpring-posted 6 months ago
Full-time • Mid Level
Topeka, KS
101-250 employees

The Telecom Project Manager is responsible for acting as the single point of contact and management for multiple client orders. Client responsibilities include on-going client interaction, timeline and critical task management, coordination across multiple groups and resources and resolving order related issues. There will be significant interfacing with sales agents and other staff members. The ideal candidate will possess excellent critical thinking skills, communicate well with all levels of personnel and be highly organized.

  • Act as the single point of contact for multiple client orders.
  • Manage ongoing client interaction and project timelines.
  • Coordinate across multiple groups and resources to resolve order-related issues.
  • Ensure clients understand the status of projects throughout all phases.
  • Track project progress, including resource management and equipment tracking.
  • Collect and record documentation related to customer setup and implementation.
  • Create and execute project work plans, revising as necessary to meet changing needs.
  • Summarize project progress and prepare interim and completion reports.
  • Facilitate efficient internal team and external customer meetings.
  • Telecom background of at least 2 years.
  • Ability to learn and use new software programs easily.
  • Excellent customer service skills.
  • Ability to manage multiple priorities and resources in a dynamic environment.
  • Strong analytical and problem-solving skills.
  • Strong verbal and written communication skills.
  • Strong interpersonal, organization, and planning skills.
  • Excellent MS Office skills.
  • Attention to detail.
  • Experience in project management within the telecommunications industry.
  • Comfortable making presentations and facilitating meetings.
  • Medical Benefits with optional supplemental services through AFLAC.
  • Paid Time-Off Plan.
  • Paid Holidays.
  • 401K with employer match.
  • AT&T Discount on personal mobile plan.
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