Telecom Operator

HCA Healthcare • Brooksville, FL

78d

About The Position

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. We are seeking a Telecom Operator for our team to ensure that we continue to provide all patients with high quality, efficient care. As our Telecommunications Operator, you will operate a switchboard to relay incoming calls, outgoing calls, and pages. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

Requirements

• Previous PBX experience is desirable.
• Experience in customer service position.
• Ability to fluently speak and understand English.
• Previous experience in hospital setting preferred.
• Ability to perform calmly, competently and quickly in emergencies.

Responsibilities

• Answer multiple incoming telephone lines.
• Obtain necessary information and transfer calls to correct extensions.
• Provide information to callers as appropriate.
• Perform overhead paging.
• Monitor all alarms located in PBX and notify appropriate personnel.
• Respond quickly to disaster and emergency situations.
• Assist with the maintenance of directories on-call list.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals