Telecom Field Operations Technician

Southern Company • Dublin, OH

285d

About The Position

The Telecom Field Operations Technician is responsible for the installation, maintenance (reactive and preventive), and project support for Southern Company's voice, data, and telecommunications transport networks. These networks include digital microwave, fiber optics, LANs (local area networks), voice, data, and wireless systems. These systems are installed, maintained, and repaired following established standards, service levels, operational processes, and applicable work agreements.

Requirements

• A two-year degree (college/technical/vocational) in an electronics technology field or telecommunications field, equivalent military training, or five (5) years of equivalent hands-on experience in an electronics technology or telecommunications field.
• Understanding of various topologies, e.g., telecommunications (microwave and/or fiber), wireless, data networks, voice networks, and how they interface.
• Ability to logically troubleshoot and repair hardware and software associated with telecommunications (microwave and/or fiber) systems, data networks, voice networks, and ancillary equipment (alarm systems, DC/AC power systems, etc.).
• Working knowledge of radio communication systems.
• Federal Communications Commission (FCC) or equivalent license for radio repair is preferred.

Nice To Haves

• Proficient with Optical Time-Domain Reflectometers (OTDRs).
• Proficient with splicing and terminating single-mode and multimode fiber optic cables.
• Experience with Optical Ground Wire (OPGW) of various types.
• Experience with All-Dielectric Self-Supporting (ADSS) and other aerial fiber optic cables.
• Knowledge of associated line hardware and accessories to secure ADSS and OPGW fiber.
• Experience with Preformed Line Products (PLP) and Alcoa splice cans.
• Experience documenting fiber optic route information (traces, power levels, splice points, etc.).

Responsibilities

• Installation, maintenance (reactive and preventive), and project support of Southern Company Fiber, Data, Voice, and Telecommunications transport networks.
• Interfacing with and coordinating contractors and/or vendors associated with the FO function as appropriate.
• Interfacing with internal business partners, vendors, contractors, and other Technology Organization (TO) groups related to problem resolution and equipment installations.
• Understanding and adhering to billing and performance processes and procedures.
• Maintaining accurate circuit documentation and equipment inventories for assigned jobs.
• Installing standard, endorsed, or certified off-the-shelf software and/or hardware devices.

Benefits

• Competitive base salary.
• Annual incentive awards for eligible employees.
• Health, welfare, and retirement benefits designed to support physical, financial, and emotional/social well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Utilities
• Education Level: Associate degree