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As a Level 1 Tel Engineer at Memorial, you will be responsible for performing routine Moves, Adds, and Changes to the AVAYA telecommunication system and its adjuncts. This role requires a solid understanding of AVAYA communication products, protocols, hardware, and system programming. You will work closely with users to define their needs and provide training on the proper use of equipment and services. Additionally, you will assist in the design, development, testing, and training of AVAYA communications software and hardware, while also being involved in the implementation and testing of communication projects. The position requires collaboration with vendor support groups to ensure proper escalation during outages or degraded system performance, and a strong ability to work on complex issues in a team environment.
