Telecom Attendant

Conifer Health Solutions • Phoenix, AZ

13h

About The Position

Position Summary: To effectively handle communications and codes through the switchboard and to relay calls and messages to the proper person or department using a pleasant, clear phone voice and proper etiquette skills so that customers perceive excellent, competent service.

Requirements

• Must be able to react quickly and calmly to emergency situations and work without direct supervision.
• Must possess good interpersonal skills.
• Must exude excellent communication skills including proper phone etiquette.
• Experience: On the job training.
• Education: High School Diploma or equivalent GED.

Nice To Haves

• Experience: Previous switchboard or telephone experience.

Responsibilities

• Operates the PBX answering incoming and in-house call requests.
• Responds to all emergency codes quickly and calmly with appropriate overhead paging.
• Contacts patients for an address update as indicated by Supervisor.
• Reviews updates in the communication book and initial memos.
• Inventories contents of safe at the beginning of each shift in the presence of a security guard.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees