TEI Product Specialist
About The Position
The Product Specialist supports the Product Manager in executing day-to-day product lifecycle activities across a portfolio of engineered HVAC and enclosure cooling systems. This role focuses on operational execution, documentation control, cross-functional coordination, and data management — enabling the Product Manager to focus on product strategy, compliance leadership, and new product development initiatives. The ideal candidate is highly organized, detail-oriented, technically curious, and comfortable working cross-functionally with Engineering, Sales, Marketing, Purchasing, Production, and Quality teams.
Requirements
- Bachelor’s degree in business, Engineering, Marketing, or a minimum of 5 or more years in related HVAC experience.
- 2–5 years’ experience in product support, engineering support, technical sales, or manufacturing operations
- Strong Excel skills (formulas, data organization, tracking sheets)
- Experience working with ERP systems
- High attention to detail and process discipline
Nice To Haves
- Experience in HVAC, industrial equipment, or engineered products
- Familiarity with UL, AHRI, or regulatory environments
- Experience supporting new product launches
- Technical writing skills
- Understanding of AI systems and integrations
- Understanding of refrigeration systems, compressors, or electrical systems
Responsibilities
- Product Lifecycle & Documentation Management
- Maintain and update product manuals, installation guides, specification sheets, and technical documentation
- Manage revision control and ensure documentation reflects latest engineering changes
- Coordinate updates following UL/AHRI/DOE certifications or engineering revisions
- Track model transitions (new compressors, voltage changes, refrigerant updates, etc.)
- Maintain product image libraries, CAD files, and marketing collateral alignment
- Certification & Compliance Support
- Assist with documentation packages for UL, AHRI, DOE, and other regulatory submissions
- Track certification status by model and maintain internal reporting dashboards
- Organize test reports, certification letters, and approval documentation
- Ensure marketing and sales materials reflect certified configurations only
- Cross-Functional Coordination
- Serve as execution liaison between Product Management and: Engineering Marketing Sales Purchasing Production
- Track action items from product meetings
- Help manage rollout sequencing for new models
- Support customer orders requiring configuration confirmation
- Pricing & Commercial Support
- Maintain pricing sheets and update based on cost changes
- Assist in margin tracking and cost rollups
- Support CPQ updates and configuration accuracy
- Assist Sales with product data clarification
- New Product Launch Support
- Support Stage-Gate or launch milestone tracking
- Maintain launch checklists
- Coordinate marketing asset timing relative to certification milestones
- Assist in preparing product launch materials and internal announcements
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
