Teen Support Specialist - Join Our Team! *BONUS*

A BETTER LIFE RECOVERY LLC • Waterford, VA

111d • $19 - $23

About The Position

Join Our Mission to Change Lives: Become a Teen Support Specialist (Community Coordinator) at Mission Prep Healthcare! This position is expected to cooperate as a team member with Mission Prep Healthcare management and clinical staff. The Community Coordinator has knowledge, skills, and experience with supervising client services and all related tasks to provide a safe, comfortable, and caring environment for clients, and is familiar with concepts of wellness for adolescents. The Mission Prep program distinguishes itself through the tight interwoven connections between all the staff and clients, building a true community, trusting relationship, and a safe and inclusive environment in which to grow and learn.

Requirements

• Education: High School Diploma or GED, Bachelor's preferred.
• Background Check: Must pass ADP Selective Screening Services and other Federal/State background checks.
• Valid Driver’s License: Possess valid driver’s license with ability to be insured by our auto insurance policy.
• Physical Requirements: Ability to work on a computer, walk/stand for long periods, lift up to 20 lbs., and navigate stairs.
• Strong communication skills with families, clients, and staff.
• Ability to remain professional, empathetic, and patient under pressure.
• Proficiency in Microsoft Office, Adobe Acrobat, and Google Suite.

Nice To Haves

• Knowledge of clinical and medical terminology (preferred but not required).

Responsibilities

• Coordinates and transports clients safely to all daily activities, ensuring the clients arrive on time to all scheduled activities, and ensures participant safety.
• Utilizes intervention and communication skills in working with clients, their families and significant others daily and in crisis.
• Rigorously adheres to all Joint Commission policies and procedures, including Waived Testing, Infection Prevention and Control, as well as Emergency Management and Environment of Care procedures.
• Collaborate with the program nurse and clinical team regarding medication management, and monitor and report client behavior with medication side effects.
• Monitor and document client self-administration medications while coaching clients in self-management and documenting medications in accordance with the organization’s policy on medication use.
• Maintain the integrity of the residences, ensuring optimal cleanliness at all times and keeping the area hygienic.
• Be an integral part of the Mission Prep community, immersing yourself in the daily lives of the clients in order to engender feelings of a connected and harmonious environment.
• Facilitate recovery and clinically indicated activities and groups according to organization policy and document into the electronic health record.
• Conduct observation rounds, as needed to ensure client safety, and document client behavior and participation in treatment.
• Collaborate in a multidisciplinary environment and participate in each client's individualized person centered care and treatment plan.
• Conduct orientation to new residents, including reviewing safety drills and locations of fire extinguishers, emergency evacuation diagrams, exit routes, evacuation procedures, and first-aid kits.

Benefits

• Competitive Compensation: $19.00 - $23.00 per hour.
• Growth & Development: Opportunities to advance within a compassionate and mission-driven organization.
• A Supportive Work Environment: Work alongside a team that values collaboration, innovation, and professional excellence.
• Medical, Dental, and Vision plans through Anthem.
• FSA/HSA Accounts.
• Life/AD&D insurance through Anthem, 100% paid for by the employer.
• 401k plan with employer match.
• PTO, Self Care Day, and Floating Holiday.
• Educational Assistance Reimbursement Program.
• Employee Assistance Program.
• Health and Wellness Membership.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees