The Technology Operations (TechOps) Engineer is responsible for the day-to-day operational support, stability, and configuration of the systems and platforms that power our call center technology environment. This role ensures reliable system performance, supports internal users and operational teams, and serves as a key partner to DevOps and Engineering in maintaining a stable production environment. The TechOps Engineer focuses on execution, support, and continuous improvement of operational processes while escalating complex infrastructure or platform issues appropriately.
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Job Type
Full-time
Career Level
Mid Level