TECHNOLOGY TRAINER I/II/III
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About The Position
The Technology Trainer I/II/III is a member of the Technology Awareness and Training Team (TATT) within the Office of the Chief Information Officer (OCIO) within the Office of Information Technology (OIT). This team member's primary functions include, but are not limited to, 1) learning a wide variety of technologies (hardware, software, and systems) to a level of proficiency, 2) sharing their knowledge and developing the skills of staff, faculty, and students throughout the university community via in-person and virtual instructor-led training sessions, 3) developing detailed support documentation and tutorials in written and multimedia formats, 4) increasing awareness of technology resources available to members of the CMU community, and 5) acting as a collaborative consultant and support resource for individuals and organizations throughout implementation. As this position progresses through the levels, direct responsibilities and independent work increases.
