Technology Systems Generalist
About The Position
Provide technical support in the development and maintenance of Credit Union systems for account opening, loan origination, digital banking, networking, information security, as well as various systems and hardware used by staff. Provide support to departments in the development, implementation, and installation of upgrades, updates, and new projects relating to hardware, systems, and technology infrastructure. Serve as backup to the Technology Systems Specialist. Provide Technology Operations Department administrative support as needed.
Requirements
- Highly Motivated
- Innovative
- Team Oriented
- Solutions-Based Thinker with the ability to learn on demand while still providing extraordinary service
- Three to five years of similar or related experience
- Exceptional interpersonal skills
- Professional appearance
- Reliable attendance
- Ability to be detail oriented while managing multiple tasks
- Two-year college degree or specialized training to acquire the job-specific skills
Nice To Haves
- Working knowledge of Credit Union systems and platforms (e.g. Symitar Episys)
- Working knowledge of SQL
Responsibilities
- Provide technical support in the development and maintenance of Credit Union systems
- Support departments in the development, implementation, and installation of upgrades, updates, and new projects relating to hardware, systems, and technology infrastructure
- Serve as backup to the Technology Systems Specialist
- Provide Technology Operations Department administrative support as needed
Benefits
- Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 97%
- HSA – generous employer contribution
- Employer funded HRA
- Employer-subsidized Dental and Vision Insurance
- 100% employer paid - Life, Short-Term Disability and Long-Term Disability Insurance
- Accident Insurance
- Competitive wages, and annual evaluations with compensation adjustments
- Generous 401(k) employer match, plus annual discretionary contribution
- Generous PTO with immediate PTO accruals + 8 hrs of birthday PTO & 12 paid holidays
- Paid Parental Leave
- Education reimbursement - up to $5,000 annually for undergraduate
- Opportunities to volunteer in our local communities
- 100% Employer Paid EAP which includes 6 free mental health sessions
- Wellness Reimbursement of up to $150
- Free coffee, tea, and hot chocolate and an abundance of food
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
101-250 employees
