Technology Surplus Online Sales Supervisor - part-time/28 hours per week

Brigham Young University•Provo, UT

1d•$25 - $33

About The Position

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints. Technology Surplus Online Sales Supervisor - part-time/28 hours per week While ensuring operational alignment with institutional policies and industry best practices. The Technology Online Sales Surplus Supervisor oversees day-to-day operations within BYU’s Technology Surplus program, including Receiving, Data Sanitation, Sales Preparation, eBay operations, and Online Resale. This role supervises student employees, ensures compliance with ITAD standards, maintains accurate inventory records, and drives process improvements that support safety, efficiency, and customer service. The supervisor assists in pricing and logistics planning

Requirements

High School Diploma with some college, such as an associate’s degree or higher, or 2+ years experience in one or more of the following areas: Warehouse Operations, Inventory, Retail, Online Sales, or Computer management/repair
Basic Computer troubleshooting knowledge
Experience supervising and training others

Nice To Haves

Bachelor’s degree (Business, IT, Supply Chain, etc.)

Responsibilities

Customer Service Assist online sales customers with item and process inquiries
Resolve escalated customer or buyer issues (eBay, etc...)
Supervise Operational Activities Ensure that the procedures of our Online Sales areas are being followed and improved.
Train, mentor, and schedule 3+ student employees
Monitor workflow from Receiving, Sales Prep, and Online sales/eBay
Implement and document operational improvements
Ensure quality control of items processed for sale
Market awareness and Pricing Research resale value trends for IT equipment
Maintain competitive and compliant pricing strategies
Update pricing guidelines for student employees
Inventory Maintain accurate inventory counts in the tracking system
Oversee storage space utilization and overflow management
Ensure equipment is tagged and categorized correctly, and is easy to locate
Risk aversion and compliance auditing Conduct regular audits of online sales workflows to ensure efficiency and sales compliance.
Identify compliance gaps and implement corrective actions to minimize operational, logistical, and legal risks.
Train student employees in approved eBay and other online sales practices.
Safety practices Enforce warehouse safety policies and proper lifting and storage procedures
Perform periodic process, equipment, and storage area safety inspections

Benefits

401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
Employee assistance program, available to the employee and all members of their household
May be eligible for tuition benefits after two years
Access to the library
Free on-campus parking
Free UTA passes for employees, spouses, and qualified dependents
Discounts at the BYU Store and for many events at BYU

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