Technology Support Supervisor
Kirkland & Ellis•Austin, TX
436d
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About The Position
The Technology Support Supervisor at Kirkland & Ellis is responsible for overseeing and developing a team of Technology Support Analysts, serving as the primary contact for escalated calls and issue resolution. This role ensures 24/7 support coverage across all offices, handles customer inquiries, and manages day-to-day support for PC hardware, software, and conference technology. The supervisor must be available for after-hours support and is expected to maintain high standards of customer service and technical expertise.
