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I&T CATS Technology is seeking a Technology Support Specialist who will aid in digital transformation of in-vehicle, operational support, and customer facing technology for the Charlotte Area Transit System (CATS). This position will be a member of a team comprised of software developers, application administrators, and technical support administrators involved in development, support, maintenance, and administration of digital systems such as CAD/AVL, route scheduling, fare collection, digital signage, and IoT technology. The Technology Support Specialist will support the overall operation and cyber security aspects for the transit mobile network and mobile infrastructure systems, mobile data, related subsystems and interfaces, mobile devices, deskside support and inventory tracking in support of CATS. This position will report to a CATS Technology Supervisor within the Innovation and Technology (I&T) Department in direct support of CATS.