Technology Support Specialist

AdventHealth • Altamonte Springs, FL

411d • $42,973 - $64,459

About The Position

The Technology Support Specialist at AdventHealth Orlando is responsible for administering, maintaining, monitoring, supporting, and repairing the Credit Union's website, social media, and mobile applications. This role involves troubleshooting and providing assistance to end users, overseeing new electronic services and technology projects, and serving as a backup to the Information Systems Coordinator. The position emphasizes outstanding customer service and maintaining respectful relationships with all stakeholders.

Requirements

• Minimum of 3 years related experience in electronic services technology.
• Comprehensive knowledge of Microsoft operating systems and application software.
• Knowledge of Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) Compliance regulations.
• Ability to troubleshoot, analyze, and resolve equipment and operating system issues.
• Excellent written and verbal communication skills.

Nice To Haves

• Experience with website hyperlinks, anchors, and Hyper Text Markup Language (HTML).
• Strong organizational skills and ability to manage multiple priorities.

Responsibilities

• Administer, maintain, monitor, support, and repair the Credit Union's website, social media, and mobile applications.
• Work with the IT Manager to perform troubleshooting and maintenance.
• Provide assistance to end users and oversee new electronic services and technology projects.
• Serve as the backup to the Credit Union Department Information Systems Coordinator.
• Participate in outstanding customer service and maintain respectful relationships.

Benefits

• Benefits from Day One
• Sign On Bonus/Relocation
• Paid Days Off from Day One
• Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: No Education Listed
• Number of Employees: 251-500 employees