Jackson County-posted 4 days ago
Full-time
Kansas City, MO

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Department: Sheriff Grade: 200 Salary: $25.45/hour Job Duties: Res ponsible for providing support and service to law enforcement and detention center personnel regarding use of Law Enforcement and Detention Technology, i.e. electronic access control systems, including IP and PLC-based systems, video surveillance systems, radio communications systems, in-car and body-worn video cameras and systems, etc. P rovides initial review of support tickets submitted by law enforcement and detention center personnel and forwards to the Jackson County IT Department or outside vendor as appropriate. Serves as liaison between Sheriff’s Office and Detention Center and Jackson County IT Department, and outside vendors or service providers; performs or arranges for regular maintenance on Law Enforcement and Detention Technology systems. Minimum Qualifications: Associate’s Degree in Information Technology, Computer Science, or related field, or five years experience. Must have a valid Driver License and provide his/her own transportation. The associate is provided mobile devices including phone and laptop and is required to be on call outside of working hours for emergency support requirements. Must submit to/pass a police background and drug screen. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

  • Providing support and service to law enforcement and detention center personnel regarding use of Law Enforcement and Detention Technology, i.e. electronic access control systems, including IP and PLC-based systems, video surveillance systems, radio communications systems, in-car and body-worn video cameras and systems, etc.
  • Provides initial review of support tickets submitted by law enforcement and detention center personnel and forwards to the Jackson County IT Department or outside vendor as appropriate.
  • Serves as liaison between Sheriff’s Office and Detention Center and Jackson County IT Department, and outside vendors or service providers
  • Performs or arranges for regular maintenance on Law Enforcement and Detention Technology systems.
  • Associate’s Degree in Information Technology, Computer Science, or related field, or five years experience
  • Must have a valid Driver License and provide his/her own transportation
  • The associate is provided mobile devices including phone and laptop and is required to be on call outside of working hours for emergency support requirements.
  • Must submit to/pass a police background and drug screen.
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