Technology Solutions Manager

Cushman & Wakefield-posted 3 days ago
Full-time • Mid Level
Saint Louis, MO
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The GOS Global Technology Service group, is a team of dedicated IT consultants, project managers and business analysts that support our client technology solutions through best-in-class software systems utilizing a service delivery model to deliver value within a clear, consistent and measurable framework. Additionally, we provide assessment, technology roadmap, transition and integration services as well as a continuous improvement-based support model to ensure an ongoing technology investment for the duration of our client relationships. In support of Global Occupier Services, our team also provides business development support including solution definition, pricing, technology demonstration and delivery for Strategy and Portfolio Administration Services, Transaction & Project Management Transaction, Facilities (IFM), Space & Occupancy, and Financial Management.

  • Client Support Service - provide client support and advisory services
  • BAU system support – provide system support on various applications for internal and external clients
  • System Transition Management – carry out the technology components of new client onboarding to include such items as business requirements specification, data mapping, system configuration, client training, UAT etc.
  • Project services - Carry out technology project related activities to include such items as requirements capture, system specification, process design, change management routines
  • Collateral development - Supporting the sales activities as directed by the team lead or account leads. Setting up demo sites, demo scripts, canned videos and other such items as the need arises
  • Vendor management – Working with 3rd party vendors to deliver projects, BAU support and development.
  • System configuration
  • Change management
  • Operational support
  • Testing
  • Vendor management
  • Report development
  • Data analysis
  • Data migration
  • Report design and building
  • System design
  • Process design (both IT and business processes)
  • System presentations and trainings (for internal and external users as well)
  • BSC in Economics, Business Informatics, Any Engineering
  • English
  • Ability to plan and prioritize activities
  • Ability to retain a strong focus on delivering results to high standards despite constraints or setbacks
  • Ability to use different resources to ensure delivery
  • Systematic thinking
  • Good communicational skill both verbal and written
  • Good understanding of both business and IT problems
  • Project management skillset
  • SQL knowledge
  • Good understanding of APIs and interfaces
  • Working knowledge of ITIL
  • Good understandting of IT and Business standards (SOC1, SOC2, SOX)
  • Proficient in Microsoft Office (especially Excel and PowerBI)
  • Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
  • In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
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