Technology Service Lead Vice President

Deutsche Bank • Cary, NC

1d • Hybrid

About The Position

As a Technology Service Lead for our Corporate Bank Cash Management Technology platforms, you will drive the stability, resilience, and strategic evolution of our production environment. You will lead the engineering and automation of day‑to‑day production support activities, ensuring our systems operate with high efficiency and minimal manual intervention. You will apply strong problem‑solving and engineering practices to deliver innovative solutions that improve service quality and operational performance. In this role, you will oversee critical components of our Cash Management systems—including Pre‑ and Post‑Trade Settlement, Corporate Actions, Custody, and Fund Services—while partnering closely with global support and development teams. Your leadership will help shape a best‑in‑class support organization for Corporate Bank Technology.

Requirements

• Bachelors degree or equivalent experience
• Experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function
• SRE mindset and have implemented SRE, DevOps, agile models
• Experience leading a team and people management
• Global Transaction Banking / Corporate and Investment Banking Experience a plus
• Experience of end-to-end Level 2 management and good overview of Production/Operations Management

Nice To Haves

• Strong knowledge of databases (Oracle/MSSQL etc.), including working experience of writing SQL scripts and queries
• Working experience on UNIX/Linux, Solaris, Java J2EE, PERL, Python, PowerShell scripts, Bash, Ansible
• Working knowledge of GitHub, GitLab, Jenkins, Maven
• Secure connectivity and protocols
• Scheduling Tools (Control-M/AutoSys)
• ITIL Framework

Responsibilities

• Maintain a strong technical acumen focused on overall Systems Architecture and Engineering to deliver platforms that meet defined requirements from the Business / Application delivery teams
• Adhere to departmental policies and provides quality service for the Corporate Bank application platform infrastructure landscape
• Readily manage multiple priorities and tasks in support of bank initiatives
• Continuous development of efficient processes utilizing bank technologies and automation tools
• Compliance with Operational Processes: Daily Operations, Change Management & Problem Management
• Leverage / Influence broader organization of SRE’s and technologist to build communities that contribute to solutions and implementation
• Embrace a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability
• Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues
• Act as a production engineering role model to enhance the technical capability of the Production Support teams

Benefits

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift and volunteer programs

What This Job Offers

• Job Type: Full-time
• Career Level: Executive