Technology Risk Operations Strategist

Truist Bank-posted 1 day ago

Full-time • Mid Level

Charlotte, NC

5,001-10,000 employees

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The primary purpose of this role is to design, develop, influence, and execute strategies that align to the development of sustainable solutions that advance TD&O operations and performance. Serve as a key subject matter expert (SME) on business operations for the TD&O BUR. Lead developing a TD&O BUR training and development program. On an interim basis this role will also support strategic issue remediation within TD&O divisions and includes active support, monitoring, and reporting through issue closure.

Lead the Business Operations function spanning ET or for a leader of a specific division within ET.
Direct and support leader Executive Reporting routines (including but not limited to Board, Committee, Operating, Staff, Investor Relations, External Media)
Lead various efforts or projects of significant complexity and/or risk exposure
Indirectly and/or directly lead a team or multiple teams of internal and/or external ET resources to deliver various efforts or projects
Identify and implement Continuous Improvements to create efficiencies in the running of the organization (including creation and maintenance of polices, standard operating procedures, and/or job aids, and process automation)
Establish and maintain relationships across all levels of leadership and partners including but not limited to Finance, HR, Legal / Office of the Corporate Secretary, Risk, Audit, and Communications

Bachelor’s degree and minimum ten years of related experience or an equivalent combination of education and experience to include general business management, consulting-type work, or other disciplines related to executive reporting, operations management, business management and/or technology.
Broad knowledge and demonstrated leadership across multiple areas such as executive reporting, stakeholder management, finance, project management, change management, and resource management.
Ability to interpret internal and external business challenges, and apply best practices to improve products, processes, or services.
Ability to exercise judgment in solving technical, operational, and organizational challenges.
Experience managing a team, including identifying and recruiting talent, managing performance, and making decisions about resource allocation.
Superior executive-level communication skills (verbal and written), including negotiation, persuasion, and ability to influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.
Must possess ability to: a. Be organized, consume volumes of information, data, and synthesize in an executive summary manner b. Think critically to connect the dots across information, data, and organizations c. Support slideware creation for deliverables at the executive level d. Provide highest level of attention to detail across all deliverables e. Establish positive working relationships across a large organization f. Work in a fast-paced environment where quick turnaround is demanded

Experience working in an Executive-level reporting function for either C-suite or Executive level leader
Experience managing a team of professionals, focused on business management or delivery of technology initiatives
Experience in Financial Services and/or Technology
Experience in general risk management.
Established relationships with key functions and partners within Truist that would facilitate stepping into this role, particularly within one or more Enterprise Technology divisions.

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

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