Technology Risk Officer

TruistCharlotte, NC
1dOnsite

About The Position

This senior team leader is responsible for coordinating, guiding and continuously improving the second line of defense engagement within the enterprise RCSA and other risk programs. The leader will be responsible for governance, execution standards, quality assurance, and continuous improvement for the RCSA and other enterprise risk programs. This strategic role will oversee scheduling, coordination, quality assurance, coverage model and delivery requirements. It ensures that second line representatives are well trained, actively engaged and consistently performing their expected responsibilities, including providing effective challenge. The role also requires timely escalation of issues and obstacles to support delivery on time and uphold the expected quality of all required deliverables. This leader will develop a trusted advisor relationship with Risk Management Organization (RMO) leaders in assigned oversight areas, provide credible challenge to Technology Delivery & Operations (TD&O) execution activities through risk identification and mitigation strategy development, partner with other internal teams to assess and mitigate technology risk and manage teammates to execute on technology risk oversight activities and grow their professional skillsets. For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position. This includes, but is not limited to: H-1B, F-1 OPT F-1 STEM OPT F-1 CPT J-1 TN-1 TN-2 E-3 O-1 Future sponsorship for U.S. lawful permanent residence status LOCATION: Please note that candidate must be located in or willing to self-relocate to one of the following locations: Charlotte, NC Raleigh, NC Richmond, VA Atlanta, GA Truist 'in office' requirement is 5 days per week. No full remote or relocation assistance available at this time.

Requirements

  • Bachelor's Degree or an equivalent combination of education and experience.
  • 12+ years of banking, technology, operations or risk management experience.
  • Strong business knowledge, management experience, problem solving and decision-making skills.
  • Excellent interpersonal and communication skills demonstrating the ability to establish credibility with all levels of management effectively.
  • Adept with Microsoft Office products.

Nice To Haves

  • Demonstrated success operating in a Second Line of Defense capacity, providing independent challenge and strategic risk guidance.
  • Direct, hands‑on RCSA experience, with additional exposure to multiple enterprise risk programs
  • Strong familiarity with financial services risk frameworks, regulations, and standards
  • Experience with risk measurement, including building Key Risk Indicators, thresholds, and reporting using tools such as Tableau or Archer.
  • Relevant professional certifications (e.g., CISA, CRISC, PMP).
  • Proven experience managing and developing a diverse team of risk professionals, including oversight of ~8 team members.
  • Highly autonomous with the ability to navigate and influence at senior levels of the organization, including presenting to executives and shaping enterprise program roadmaps.

Responsibilities

  • Provide independent risk oversight (i.e. second line of defense/LOD2) for Truist Technology and related consult to Truist Business Units through the effective identification, mitigation, monitoring and reporting of operational, technology, and compliance related risks within Enterprise Technology.
  • Communicate and drive the Technology Risk Framework and associated Risk Program Office activities in alignment with Truist corporate risk framework and enterprise risk reduction activities.
  • Provide independent assessment and oversight of the maturity of technology and adequacy of technology controls to achieve business outcomes for performance, stability, security and service availability.
  • Strengthen and sustain proactive risk culture through leadership and influence with teammates and business partners and through conducting effective risk focused management and partnership routines.
  • Review and attest to/challenge adequacy of risk assessments of Technology produced by first-line-of-defense Business Unit Risk Management and other risk partners.
  • Ensure effectiveness and structure in regulatory engagement practices, including responses out of Enterprise Technology.
  • Develop and maintain effective channels of communication with Enterprise Technology partners, other risk and control functions, Business Unit (BU) management, as well as regulatory agencies.
  • Drive improved risk measurement and performance monitoring for all Technology Risk domains and Enterprise Technology teams and leverage to monitor and challenge Truist Technology Risk appetite.
  • Recruit, develop and retain high-performing teammates. Develop the knowledge, skills and abilities of teammates directly & indirectly.

Benefits

  • All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
  • Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
  • Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
  • Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
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