Technology Risk & Controls Manager

AppFolio • Santa Barbara, CA

8h • $114,400 - $143,000

About The Position

AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves. We are seeking a Technology Risk and Controls Manager to drive risk-based assurance for our cloud-native product, engineering practices, and internal tech stack. You’ll be responsible for assessing risk across key domains like payments infrastructure, Software Engineering, and business systems, directly contributing to the continuous improvement of AppFolio’s risk and controls environment. In this role, you will execute high-impact advisory engagements and present results to senior leadership.

Requirements

• Experience: 5 to 8 years of progressive experience in technology audit, IT risk management, or cybersecurity.
• Environment: Direct experience auditing or managing risk in a high-growth SaaS, FinTech, or technology-driven environment.
• Technical Knowledge: Familiarity with cloud infrastructure security (AWS/GCP), containerization (Kubernetes), Agentic AI, and modern software development lifecycles (SDLC).
• Technical Control Advisory: Experience translating technical control objectives into action-oriented plans that bridge the gap between current and desired state.
• Financial Systems: Experience with cloud-based ERP systems (NetSuite preferred) and automated segregation of duties (SoD) monitoring tools.
• Education: Bachelor’s degree in Management Information Systems, Computer Science, Accounting, or a related field.
• Certification: CISA (Certified Information Systems Auditor), CISSP, CIA, or AWS Certified Security Specialty.
• Executive Presence: Excellent communication and presentation skills, with the ability to translate complex technical risks into a business context for senior leadership.
• Professional Skepticism: A proven ability to critically assess the reliability of information and maintain an inquisitive attitude toward automated control environments.
• Analytical Mindset: Demonstrated success in leading complex technical audits across multiple stakeholders and high-volume data environments.

Nice To Haves

• Public Accounting Rigor: Previous experience in a Big 4 or large national accounting firm, with a focus on IT audit or advisory services, is a plus.

Responsibilities

• Strategic Risk Assessment: Contribute to the development of the technology risk management strategy by identifying and evaluating emerging threats within our cloud-native infrastructure (AWS/GCP) and agentic AI platforms.
• Engineering Assurance: Assess the effectiveness of automated security checks within our CI/CD pipelines to ensure we maintain "Elite" deployment performance without compromising security. Assess emerging AI-supported development lifecycles.
• Enterprise System Governance: Evaluate IT General Controls (ITGCs) and perform control rationalization for our newly implemented NetSuite ERP and Anaplan environments to support ongoing SOX compliance.
• Emerging Tech Oversight: Play a critical role in AI Governance by assessing the internal use of generative and agentic AI tools to mitigate data privacy and compliance risks.
• Collaborative Partnering: Work closely with the CIO organization, CISO, and Engineering leadership to provide practical, data-driven recommendations that improve our security posture and operational efficiency.
• Data Governance and Privacy Assurance: Partner with Data Governance teams to audit data discovery scans, classification efforts, and the protection of sensitive information across structured and unstructured data sources.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager