Technology Resource Specialist

Brooklyn Public Library
452d

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About The Position

The Technology Resource Specialist (TRS) at Brooklyn Public Library (BPL) plays a crucial role in promoting effective use of technology throughout the organization. This position focuses on providing user-centered technology support, ensuring that patrons and staff receive courteous and accurate assistance with technology-related issues. The TRS is responsible for training staff and users, troubleshooting technology problems, and coordinating with the IT department for advanced support.

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