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SMBC Americas Division IT (ITDAD) is seeking a strategic professional to lead the Bank's Technology and Service Continuity transformation efforts. In this role, the candidate will be responsible for a comprehensive program across the Americas Division (AD) that ensures technology services remain available, resilient, and recoverable. The Technology Resilience and Service Continuity Lead will drive the design, development, implementation, and governance of the program to ensure alignment with regulatory expectations and the Bank's strategic objectives. The candidate will collaborate with cross-functional teams (Business Continuity Management (BCM), Operational Resilience) to assess risks, define recovery objectives, and implement continuity strategies. The Lead will work closely with senior executives, business units, IT, and risk management teams to embed resiliency into the fabric of the bank's operations. The candidate should bring strong knowledge of IT Infrastructure, Data Center environments, risks management and has experience in crisis management and continuity planning.
