Technology Resilience Analyst - IS-Mod

Mayo Clinic • Rochester, MN

6h

About The Position

The Technology Resilience Analyst plays a critical role in strengthening Mayo Clinic’s technology continuity, disaster recovery, and cyber resilience capabilities. Reporting to Technology Resilience leadership, this position supports resilience planning, testing and exercise execution, innovation initiatives, and continuous improvement efforts to ensure alignment with enterprise risk strategies and organizational goals.

Requirements

• Bachelor’s degree with 3 years technology or business administration experience, OR Associates degree with 5 years technology or business administration experience.
• Knowledge of business systems and processes, including IT domain, data transfer protocol and IT application interfaces.
• Excellent communication, organization, problem solving and facilitation skills.
• Evidence of strong interpersonal skills including conflict resolution, meeting facilitation and organizational skills.
• Demonstrated history of continuing education in personnel and administrative processes.

Nice To Haves

• A Bachelor’s degree in Information Technology, Business Management or related field preferred.
• Experience working in healthcare technology.
• Prior experience with committee and consensus driven organizations.
• Strong analytical skills, with the ability to interpret data and develop actionable insights.
• Foundational knowledge or experience in automation, cloud and on-premises technologies, infrastructure, and cybersecurity.
• Familiarity with disaster recovery planning, recovery testing, and resilience frameworks.
• Strong problem-solving skills and attention to detail.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to collaborate effectively across technical and non-technical stakeholder groups.
• Commitment to advancing resilience and recovery capabilities.
• Professional certifications (CBCP, CCRP, CHPCP, CISM, CISSP, HCISPP, PMP).
• Experience supporting enterprise resilience programs or large-scale IT environments.
• Experience facilitating cross-functional workshops and structured intake/governance processes.
• Familiarity with risk management frameworks, cyber resilience strategies, and regulatory compliance environments (e.g., NIST, HITRUST, ISO).
• Experience developing dashboards, metrics, and reporting for executive audiences.
• Demonstrated leadership initiative, including coordinating efforts across teams and mentoring peers.

Responsibilities

• Develop, document, maintain, and improve technology recovery and Information Technology continuity plans.
• Monitor systems to ensure secure backup and recovery environments.
• Participate in recovery testing, validation exercises, and after-action reviews to ensure procedures are accurate and effective.
• Facilitate and participate in solution workshops with technical teams and stakeholders to address resilience gaps.
• Contribute to initiatives that enhance technology resilience, cyber resilience, and response/recovery capabilities.
• Produce documentation, reporting, dashboards, and lessons learned to support program maturity and leadership visibility.
• Collaborate with risk management, information security, infrastructure teams, and senior IT leaders to ensure seamless recovery operations.
• Recommend and implement process improvements to enhance workflow, governance, and cross-functional coordination.
• Work independently to deliver established objectives while supporting broader team and leadership priorities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level