Technology Program Manager III (AI Enablement Manager)

Aflac, Incorporated•Columbus, GA

2d•Hybrid

About The Position

This role sits at the intersection of strategy, execution, and human adoption — leading AI projects and enablement programs that help teams across Aflac access, understand, and apply AI in meaningful, measurable ways. The ideal candidate is equal parts project/program leader, change agent, and facilitator - someone who can drive delivery excellence while building the trust, structure, and momentum needed to turn AI potential into lasting business impact.

Requirements

Strong knowledge and excellent proficiency in methodologies such as Agile and Scrum, applied within AI, digital transformation, or emerging technology programs
Extensive experience in program management with a deep understanding of technology landscapes
Excellent verbal and written communication and facilitation skills to engage diverse audiences, drive alignment, and build enthusiasm for change
Excellent analytical skills to interpret data, track program and adoption performance, and make data-driven decisions that improve outcomes
Ability to think critically, solve problems creatively, and bring structure to ambiguous and evolving priorities
Ability to converse fluently with technical and non-technical stakeholders, translating AI concepts into practical, business-relevant language
Ability to adapt to changing circumstances and pivot strategies as needed in a fast-moving enterprise environment
Demonstrated ability to lead and sustain communities of practice, champion networks, or peer-based learning models
Thoughtful, hands-on approach to change management and organizational adoption — building trust, momentum, and lasting capability
Ability to influence without direct authority across business, product, technology, and operations stakeholders
Bachelor's Degree Computer Science, Information Systems, Business Administration or related field
Eight or more years of project management, program management, Operations/IT Management, or work-related experience
Or an equivalent combination of education and experience

Nice To Haves

Experience supporting AI, automation, or digital transformation initiatives in an enterprise setting
Experience designing and delivering enablement programs, training curricula, learning journeys, or organizational adoption playbooks
Experience partnering with engineering and business teams on emerging technology rollout and end-user adoption
Familiarity with AI concepts, tools, and the enterprise software delivery lifecycle
Personal interest and hands-on experimentation with AI tools, whether in professional or personal contexts
Experience building or growing communities of practice, including coordinating office hours, managing engagement channels, and sustaining momentum post-launch

Responsibilities

Strong knowledge and excellent proficiency in methodologies such as Agile, Scrum
Ability to converse fluently with technical teams and make informed decisions about technology
Excellent verbal and written communication skills to effectively convey ideas, updates, and feedback to various stakeholders
Excellent analytical skills to interpret data, track program performance, and make data-driven decisions.
Ability to think critically and solve problems creatively
Ability to adapt to changing circumstances and pivot strategies as needed
Extensive experience in program management and a deep understanding of technology landscapes

Benefits

medical, dental, and vision coverage
prescription drug coverage
health care flexible spending
dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
annual bonuses
an opportunity to purchase company stock
11 paid holidays
up to 20 days PTO
state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being