About The Position

Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Join Barclays as Technology Product Owner for the Client Journey Optimization Program (Markets) and help transform Client Onboarding by reducing cycle time through process automation, orchestration, and workflow enablement. Partnering with the Business Product Owner, senior Business and Technology stakeholders, and Engineering/Architecture, you will translate business objectives into a prioritised roadmap, define solution scope (including integration, data, and non-functional requirements such as security, resilience, performance, and controls), and drive end-to-end delivery from discovery through build, release, and adoption, with robust governance, proactive risk management, and measurable outcomes against agreed KPIs.

Requirements

  • Demonstrated extensive knowledge of how technology delivery integrates with the business division / Group to achieve overall business objectives.
  • Demonstrated ability to use structured analysis to identify Client Onboarding pain points and design pragmatic process automation and workflow solutions in a regulated environment.
  • Demonstrated ability to make and justify prioritization decisions (scope, sequencing, and resourcing) while managing dependencies and balancing value, risk, and delivery constraints.
  • Demonstrated ability to align senior Business and Technology stakeholders on scope, delivery plans, and governance, and to drive measurable outcomes and adoption.

Nice To Haves

  • Experience with Client Onboarding processes and controls (e.g., KYC, documentation, approvals, and auditability).
  • Hands-on experience delivering workflow orchestration and process automation solutions across multiple systems.
  • Experience defining integration and data requirements (e.g., APIs, events, and data quality) in partnership with Engineering and Architecture teams.
  • Strong ability to define KPIs (e.g., cycle time and straight-through processing) and communicate progress and outcomes to senior stakeholders.

Responsibilities

  • Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools.
  • Ensuring that code is scalable, maintainable, and optimized for performance.
  • Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
  • Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
  • Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth.
  • Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
  • Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.
  • Own the technology delivery roadmap for the Client Journey Optimization Program, aligning scope, milestones, and cadence to business outcomes.
  • Translate Client Onboarding objectives into a prioritised backlog of automation, orchestration, and workflow capabilities that reduce cycle time and improve straight-through processing.
  • Partner with Engineering and Architecture teams to shape the target solution: integration and data requirements, non-functional standards (security, resilience, performance, and controls), and orchestration/workflow & case management (including human-in-the-loop steps).
  • Drive senior alignment and decision-making across Markets, Operations, Compliance, Risk, Legal, and Technology to manage scope, dependencies, trade-offs, and governance, delivering KPI outcomes with proactive risk management.
  • Identify pragmatic analytics/ML opportunities (e.g., decision support, intelligent routing, and data/document extraction and validation) to reduce Client Onboarding cycle time and improve client and operational outcomes.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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