Technology Product Management Senior Analyst

Citi • Tampa, FL

1d • Onsite

About The Position

The Technology Product Management Senior Analyst is a seasoned professional role. This role applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. It integrates subject matter and industry expertise within a defined area, requiring an in-depth understanding of how areas collectively integrate within the sub-function, as well as how they coordinate and contribute to the objectives of the function and overall business. The analyst evaluates moderately complex and variable issues with substantial potential impact, where developing an approach or taking an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. The position requires good analytical skills to filter, prioritize, and validate potentially complex and dynamic material from multiple sources, along with strong communication and diplomacy skills. The individual regularly assumes an informal/formal leadership role within teams and is involved in coaching and training new recruits. This role has a significant impact in terms of project size and geography by influencing decisions through advice, counsel, and/or facilitating services to others in the area of specialization. The work and performance of all teams in the area are directly affected by the performance of this individual.

Requirements

• 5-8 years in a product development/product management environment
• Strong analytical and quantitative skills; Data driven and results-oriented
• Experience in running high traffic, distributed, cloud based services
• Experience in affecting large culture change
• Experience leading infrastructure programs
• Skilled at working with third party service providers
• Excellent written and oral communication skills
• Bachelor’s/University degree or equivalent experience

Responsibilities

• Owns the working backwards documents for feature releases i.e. Product release doc, Press Release, FAQs
• Makes use of research, user studies, metrics and competitive analysis to understand the customer and business needs for a platform product
• Compares features for competitive review to inform prioritization within a product release
• Identifies innovations or performs “test and learn” experiments to create features that add more business and customer value for a platform product
• Participates with the business in customer research to inform priorities for platform product backlog
• Contributes near-term input (quarterly) for the platform product portfolio and roadmap
• Facilitates trade-off decisions on platform product features
• Exhibits expertise within platform feature area and coordinates with interdependent teams
• Has good awareness of platform feature health and delivers regular progress reports to stakeholders
• Identifies and communicates opportunities for improvement with peers and stakeholders
• Helps define business, customer and platform use cases and requirements
• Ensures features meet backlog entrance criteria
• Creates user stories and system interaction diagrams for platform feature solution
• Hosts user story grooming sessions
• Informs the design of the user experience i.e. wireframes and mock-ups
• Ensures appropriate backlog depth for continuous development
• Determines release targets for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
• Continuously monitors feature development through maintaining bug catalogs at the feature level
• Reviews product demo with the development team and stakeholders against acceptance criteria for the feature set
• Prepares launches and monitors platform performance, adoption, and operational health for feature sets
• Identifies GTM plan with stakeholders for the feature set
• Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior