Technology Product Analyst III

Navy Federal Credit Union•Vienna, VA

41d

About The Position

To compile, research, analyze, and document data, requirements, workflow / processes, and functionality for respective ETS group. To develop and evaluate information and prepare recommendations. To partner with Technology Product Owner (TPO) in the creation, management, and maintenance of product boards and product backlogs. Partner with business and technology product stakeholders to understand business requirements, define success criteria for products, and align features to the product roadmap and strategic initiatives Elicit, analyze, and document functional and non-functional requirements conforming to established standards leveraging effective requirements analysis techniques including requirements workshops, stakeholder interviews, use cases, scenarios, story boards, surveys, data analysis, competitive research, etc. Present requirements using alternative views including analysis models, prototypes, or scenarios to facilitate communication of requirements with stakeholders Refinement and prioritization of product backlogs consisting of Epics, Features, Stories, Non-Functional Requirements, and Defects organized on the product board Organize work items into sprints based on prioritization and alignment to the product roadmap Manage requirements traceability and requirement changes through effective application of change management practices Collaborate with third-party vendors to understand system features and capabilities Participate in third-party vendor evaluation and selection (e.g. RFP) Contribute to continuous practice improvement efforts focused on improving quality and delivering business value Perform other related duties as assigned

Requirements

Bachelor's degree in information technology, Business, other related field or the equivalent combination of training, education, and experience
Advanced skill transforming business requirements into technology solutions leveraging research, analytical, and problem-solving skills
Experience in data analysis and data mapping
Advanced knowledge of Agile frameworks (e.g. Scrum, Kanban, SAFe)
Advanced knowledge of the System Development Life Cycle
Knowledge and understanding in cloud native platforms and technologies (e.g. Azure)
Proficient in MS Office tools including advanced knowledge of Excel and Visio to produce diagrams (e.g. process flow, context diagram)
Advanced research, analytical, and problem-solving skills
Effective verbal, written, and interpersonal communication skills with ability to present information technical information to non-technical stakeholders clearly and concisely
Effective in producing desired results and achieving goals and objectives
Effective organizational, planning, and time management skills
Experience working with all level of staff, management, stakeholders, vendors
Experience developing and delivering effective presentations using virtual collaboration platforms (e.g. Microsoft Tools)
Effective relationship building, negotiation, and facilitation skills
Ability to exercise initiative and good judgement to make sound decisions
Ability to work on large, complex projects and initiatives with little direction
Ability to work independently and in cross-functional, multi-dimensional teams and projects

Nice To Haves

Knowledge of NFCU products, services, operations, processes, and procedures
Experience in technology product management
Experience with agile delivery frameworks, such as Azure DevOps
Advanced knowledge of financial industry standards and practices
Experience in digital banking transformation
Certification in Project Management Professional (PMP), Certified Scrum Master (CSM)

Responsibilities

Partner with business and technology product stakeholders to understand business requirements, define success criteria for products, and align features to the product roadmap and strategic initiatives
Elicit, analyze, and document functional and non-functional requirements conforming to established standards leveraging effective requirements analysis techniques including requirements workshops, stakeholder interviews, use cases, scenarios, story boards, surveys, data analysis, competitive research, etc.
Present requirements using alternative views including analysis models, prototypes, or scenarios to facilitate communication of requirements with stakeholders
Refinement and prioritization of product backlogs consisting of Epics, Features, Stories, Non-Functional Requirements, and Defects organized on the product board
Organize work items into sprints based on prioritization and alignment to the product roadmap
Manage requirements traceability and requirement changes through effective application of change management practices
Collaborate with third-party vendors to understand system features and capabilities
Participate in third-party vendor evaluation and selection (e.g. RFP)
Contribute to continuous practice improvement efforts focused on improving quality and delivering business value
Perform other related duties as assigned