Technology Partner Manager
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About The Position
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. We’re looking for a Technology Partner Manager to join Intercom’s high-impact Partnerships team. In this quota-carrying role, you’ll be responsible for building, managing, and growing relationships with technology partners—unlocking new revenue streams through co-selling and delivering powerful joint solutions to our customers. This role is based in our Chicago office and supports a global remit, including frequent collaboration with our EMEA partners and GTM teams. You’ll have the opportunity to shape how Intercom partners with world-class platforms and build the connective tissue that drives customer adoption and company growth. Our Partnerships team is on a mission to make Intercom the most extensible and partner-friendly AI customer service platform in the world. We believe in creating integrations and partnerships that solve real customer problems, amplify our product strategy, and open up new growth channels which align to our core companies objectives.
