Technology Lead SRE

Infosys•Austin, TX

20h

About The Position

Infosys is looking for Site Reliability engineers who can work in a global production and Infrastructure support environment for a global bank client, focusing on platform, system and application stability and reliability in terms of user experience and customer care. The responsibilities also include troubleshooting, fault analysis, failure avoidance, diagnosis and resolution for any impacting issues in a distributed environment. You will be working closely with Business Operations, Application Support groups, Development and Engineering teams to provide input on new functionality and system performance, observability, Reliability, Capacity management, monitoring and testing of infra upgrades and platform releases etc. Required Qualifications: Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of experience in Information Technology Candidate must be located within commuting distance of Austin, TX or willing to relocate to this area. This position may require travel in the US. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Strong hands-on experience with Linux and Windows administration. Ability to execute and understand Linux commands and PowerShell automation. Experience with package installation, upgrades, and system patching. Proficiency in scripting languages: Python, Bash, or PowerShell. Practical experience working with PCF or any similar cloud platforms Familiarity with CI/CD tools: Jenkins, Bamboo, Harness, GitHub Actions. Preferred Qualifications: Hands-on expertise with Ansible for infrastructure automation. Experience using Splunk for monitoring, logging, and alert analysis. Good understanding of networking concepts and security best practices. Strong analytical and application troubleshooting skills. Excellent communication and collaboration abilities. Knowledge of Infrastructure-as-Code (IaC) tools. Prior exposure to SRE principles Experience handling large-scale distributed systems. Strong problem-solving mindset with a focus on root-cause elimination. Ability to work effectively under pressure and manage multiple priorities. Passionate about automation, innovation, and continuous improvement. Team player with the ability to collaborate across engineering, DevOps, and operations. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements Benefits Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Requirements

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of experience in Information Technology
Candidate must be located within commuting distance of Austin, TX or willing to relocate to this area.
This position may require travel in the US.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Strong hands-on experience with Linux and Windows administration.
Ability to execute and understand Linux commands and PowerShell automation.
Experience with package installation, upgrades, and system patching.
Proficiency in scripting languages: Python, Bash, or PowerShell.
Practical experience working with PCF or any similar cloud platforms
Familiarity with CI/CD tools: Jenkins, Bamboo, Harness, GitHub Actions.

Nice To Haves

Hands-on expertise with Ansible for infrastructure automation.
Experience using Splunk for monitoring, logging, and alert analysis.
Good understanding of networking concepts and security best practices.
Strong analytical and application troubleshooting skills.
Excellent communication and collaboration abilities.
Knowledge of Infrastructure-as-Code (IaC) tools.
Prior exposure to SRE principles
Experience handling large-scale distributed systems.
Strong problem-solving mindset with a focus on root-cause elimination.
Ability to work effectively under pressure and manage multiple priorities.
Passionate about automation, innovation, and continuous improvement.
Team player with the ability to collaborate across engineering, DevOps, and operations.

Responsibilities

troubleshooting, fault analysis, failure avoidance, diagnosis and resolution for any impacting issues in a distributed environment.
working closely with Business Operations, Application Support groups, Development and Engineering teams to provide input on new functionality and system performance, observability, Reliability, Capacity management, monitoring and testing of infra upgrades and platform releases etc.