Technology Lead II - Machine Learning (US)

TD Bank • Mount Laurel, NJ

4d

About The Position

The Technology Lead II provides Technology Delivery leadership to small or mid-sized projects or workstreams across the organization, in alignment with the PPDOM (Project and Program Delivery Operating Model). The role is also accountable for end-to-end technology product roadmap delivery and leadership across all impacted technology areas, including design, development, testing & deployment and where possible, leveraging testing automation and continuous integration/deployment. Depth & Scope: Provides technology delivery leadership on initiatives of small-medium sizes and complexities, working in partnership with Business Owner, and overall Project/Program Delivery Lead Applies Technology industry and TD-specific expertise, with TD application/infrastructure knowledge, and business acumen to deliver outstanding solutions to business problems Accountable for alignment of technology solution with the Bank technology strategies and segment strategies (Target Operating Model Architecture end state), with support of Tech Owner oversight as needed Oversees the execution of the technology strategy, while anticipating and prioritizing with the business owner, the impediments and technology risks for resolution. Provides input to the prioritization of the product(s) backlog and roadmap. Accountable for providing technology estimates in alignment with the Estimation Framework. Builds and manages (formally or informally) a technology team responsible for business solution analysis, solution design, build, technical analysis, quality assurance, and release management, across the program/project Coordinates the technology efforts across all CIO organizations, ITS, Architecture, TRMIS and other delivery partners for the project or workstream as assigned. If at a workstream level, will coordinate through project or program's overall Tech Owner. Engages appropriate technology stakeholders to identify and drive required outcomes through effective stakeholder management. Identifies, analyzes, and drives resolution of project risks and issues, working through the project structure, and reporting relationships in the Technology organization. Ensures issues are captured in post implementation reviews, to avoid recurrence. Works with business leaders associated with assigned project or workstream as needed to confirm the solutions are functionality aligned with the product vision and that solution is fit-for-purpose. Establishes a plan for all technology deployment(s) and works with coordinator across projects to align with the integrated plan. and meet the needs of assigned project/workstream. Defines technology impacts of the project/workstream and accountable for technology delivery of the product roadmap as applicable. Responsible for the consideration of future production support implications with a cost-effective design and quality solution, inclusive of application resiliency and availability. Provides guidance to others on how to make optimal use of tools to improve the performance and quality of technology delivery. Responsible to manage technology third-party vendors and Statements of Work with a focus on performance, quality and cost management as it relates to assigned project/workstream. Applies continuous improvement practices, such as interaction retrospective, and continuous integration. Accountable for detailed real time technology resource plans. Work with Technology Owner if one is assigned. Overall Oversight by Delivery Lead. Accountable to document the assumptions for the project schedule and resourcing plans that align with the business outcomes. Technology leader and decision maker on assigned initiatives Ensures all technology teams and functions are providing estimates and updates to project schedule, outlining risks and issues, and driving remediation of tech risks, resolution of tech issues for assigned project/workstream Accountable to the tech Owner to provide input and advice on all tech aspects of the assigned project/workstream, and to the Delivery Lead when scope of work is an entire project

Requirements

• Bachelor's Degree
• 5+ years of progressively senior experience in technology design, development, and delivery
• Project delivery using formal methodologies
• Understanding and application of technology trends (banking industry and overall best practices)
• Strong relationship building, influence skills and ability to productively interact with all levels of leadership
• Strong facilitation, communication and presentation skills with tech and business audiences
• Ability to create/modify/communicate tech roadmap, and design/advocate for solutions that align to existing roadmaps
• Sense of urgency, and ability to problem solve on the fly
• Leadership of others, in formal and/or informal organization lines
• Experience in app development/integration
• Strong collaboration skills working with other workstreams or project teams to reach compromise in support of excellent delivery
• Resource and project management experience highly preferred

Nice To Haves

• 5+ years of experience in delivering real-world AI solutions: recommendation systems, predictive models, fraud detection, personalization, GenAI, LLM fine tuning, etc.
• 5+ years of experience working with Product and Data Science partners in developing ML solutions
• Strong understanding of machine learning concepts, deep learning, natural language processing, etc.
• 5+ years of experience with MLOps & Productionalization: expertise in model lifecycle management (data versioning, model registry, CI/CD, drift monitoring, retraining pipelines) from an Engineering lens
• 5+ years of experience with big data engineering
• 5+ years of hands on experience with AI/ML platforms on Azure ML or AWS SageMaker
• Strong familiarity with MDLC including model training, evaluating, and deploying models using ML frameworks including TensorFlow, PyTorch, AWS Bedrock
• Strong oral and written communication skills with ability to describe abstract technical concepts in a business meaningful context.

Responsibilities

• Provides technology delivery leadership on initiatives of small-medium sizes and complexities, working in partnership with Business Owner, and overall Project/Program Delivery Lead
• Applies Technology industry and TD-specific expertise, with TD application/infrastructure knowledge, and business acumen to deliver outstanding solutions to business problems
• Accountable for alignment of technology solution with the Bank technology strategies and segment strategies (Target Operating Model Architecture end state), with support of Tech Owner oversight as needed
• Oversees the execution of the technology strategy, while anticipating and prioritizing with the business owner, the impediments and technology risks for resolution.
• Provides input to the prioritization of the product(s) backlog and roadmap.
• Accountable for providing technology estimates in alignment with the Estimation Framework.
• Builds and manages (formally or informally) a technology team responsible for business solution analysis, solution design, build, technical analysis, quality assurance, and release management, across the program/project
• Coordinates the technology efforts across all CIO organizations, ITS, Architecture, TRMIS and other delivery partners for the project or workstream as assigned. If at a workstream level, will coordinate through project or program's overall Tech Owner.
• Engages appropriate technology stakeholders to identify and drive required outcomes through effective stakeholder management.
• Identifies, analyzes, and drives resolution of project risks and issues, working through the project structure, and reporting relationships in the Technology organization.
• Ensures issues are captured in post implementation reviews, to avoid recurrence.
• Works with business leaders associated with assigned project or workstream as needed to confirm the solutions are functionality aligned with the product vision and that solution is fit-for-purpose.
• Establishes a plan for all technology deployment(s) and works with coordinator across projects to align with the integrated plan. and meet the needs of assigned project/workstream.
• Defines technology impacts of the project/workstream and accountable for technology delivery of the product roadmap as applicable.
• Responsible for the consideration of future production support implications with a cost-effective design and quality solution, inclusive of application resiliency and availability.
• Provides guidance to others on how to make optimal use of tools to improve the performance and quality of technology delivery.
• Responsible to manage technology third-party vendors and Statements of Work with a focus on performance, quality and cost management as it relates to assigned project/workstream.
• Applies continuous improvement practices, such as interaction retrospective, and continuous integration.
• Accountable for detailed real time technology resource plans. Work with Technology Owner if one is assigned. Overall Oversight by Delivery Lead.
• Accountable to document the assumptions for the project schedule and resourcing plans that align with the business outcomes.
• Technology leader and decision maker on assigned initiatives
• Ensures all technology teams and functions are providing estimates and updates to project schedule, outlining risks and issues, and driving remediation of tech risks, resolution of tech issues for assigned project/workstream
• Accountable to the tech Owner to provide input and advice on all tech aspects of the assigned project/workstream, and to the Delivery Lead when scope of work is an entire project

Benefits

• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees