Technology Investment Governance, Senior Product Delivery Associate

JPMorgan Chase & Co. • Jersey City, NJ

8d

About The Position

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Technology Investment Governance, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Requirements

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• Strong analytical, communication, and problem solving skills
• Advanced knowledge of the product development life cycle and agile methodologies (including Kanban), with experience leading product activities from discovery to delivery
• Proficiency in data visualization and analysis tools such as Tableau and Alteryx, and experience writing Jira epics and user stories for agile product development
• Demonstrated experience working in cross-functional teams, with a solid background in testing, release management, and driving improvements in product delivery
• Experience working in highly matrixed, complex organizations
• Excellent oral and written communication and presentations skills across various stakeholders and senior management; ability to synthesize large amounts of information, summarize key concepts and articulate relevant issues to senior management
• Ability to deal with different stakeholder groups to elicit business requirements, processes and data trends

Nice To Haves

• Developed knowledge of the product development life cycle
• Understanding of data models and their application in product management
• Finance & Business Management, budget planning knowledge
• Bachelor’s or master’s degree in computer science, engineering, business administration, or a related field

Responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Develops, articulates, and executes clear product requirements that align with customer needs and business goals; Translates strategic objectives into actionable plans and deliverables
• Conducts in-depth product analysis using robust data insights; Tracks key metrics, identifies trends, and informs strategic decisions through advanced SQL querying, RDBMS expertise, and visualization tools (e.g., Tableau, Alteryx)
• Authors detailed requirements (Jira Deliverables, Epics, Stories), captures process flows, and documents user pain points to inform product enhancements
• Designs and solutions new features, analyzes data models, assesses upstream/downstream impacts, and support configuration/customization changes in tools as needed
• Tests new features to ensure product quality, with a focus on data integrity and reliability
• Leads daily Scrum calls and product refinement sessions, demonstrating strong communication and presentation skills
• Engages with stakeholders to share user insights, identifies new product opportunities, and drives consensus through data-driven analysis
• Partners with UX, development, QA, and release management teams to drive user-centric design, process improvements, and successful product delivery

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level