ServiceNow-posted 10 months ago
Full-time • Senior
Santa Clara, CA

The Technology Industry Go to Market Lead (GTM) – AMS is a role that operates together with ServiceNow’s customer-centric industry transformation sales teams as well as core functions within the firm (i.e., marketing, product, customer success & implementation partners, etc.) to identify and localize the ServiceNow Technology Industry solutions to the market and to specific customers / buying centers. S/he will closely align with our account teams in several strategic Technology clients to seed and develop strategic opportunities based on Technology Industry industry solutions. S/he will serve as the main regional point of contact for the strategic technology accounts connecting with more senior and C-suite stakeholders, taking our messaging, communications and experience to the next level with an industry-based lens in their language, and considering their challenges and needs. The ideal candidate brings a grounded point of view, is visionary with the art of the possible, is fact-based and objective in his/her orientation and communication and serves as the key Subject Matter Expert (SME) stakeholder. S/he will closely align with our core and solution account teams across Technology sub-industries (i.e., Software, Hardware, Hyperscaler, SI/MSP and Data Center), to seed and develop strategic opportunities based on Technology industry solutions. S/he will build trusted relationships with customer and partner executives, partner with sales leaders, and be a significant contributor to the revenue growth in our top Technology accounts across the region.

  • Leverage AI to integrate into work processes, decision-making, or problem-solving.
  • Develop customer-focused pipeline by introducing and educating executives and senior leaders to ServiceNow.
  • Partner with account executives to progress pipeline by infusing industry expertise into account strategy.
  • Lead priorities with select partners to support industry leadership positioning and customer development.
  • Analyze regional business to understand trends, opportunities, needs, and KPI impact.
  • 10+ years of experience in the Technology Industry with proven success in guiding strategy and operations.
  • 5+ years of Enterprise Platform Software selling into Technology Industry organizations.
  • Exceptional written and verbal communication skills.
  • Ability to develop trusted advisor relationships with customers and sales organizations.
  • Experience producing thought leadership content for an international audience.
  • Resourceful, self-motivated and able to prioritize independently in a dynamic environment.
  • Experience in business development, business consulting, or solution consulting.
  • Flexible work personas (flexible, remote, or required in office).
  • Equal opportunity employer.
  • Accommodations for candidates requiring assistance.
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