TECHNOLOGY FIELD SERVICE TECHNICIAN

Carter Machinery Company, Incorporated•Fishersville, VA

49d•Onsite

About The Position

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Technology Field Service Technician in Fishersville, Virginia. The Technology Field Service Technician is responsible for installing, diagnosing and providing support for telematics and machine control products and diagnosing and repairing CAT Product Link and SITECH equipment in the field. Seeking candidates with a minimum of two years experience working as a Technician; High school diploma or GED required.

Requirements

Minimum of two years experience working as a Technician
High school diploma or GED required
Self-starter able to maintain daily routines and installation schedules
Strong mechanical aptitude
Excellent driving record, and valid Commercial Driver's License, or the ability to obtain a CDL
Strong mechanical background and troubleshooting skills ability, plus knowledge of CAT schematics and wiring
Must possess the ability to diagnose, install and troubleshoot CAT Product Link/Trimble/other Machine Control Guidance systems and Telematic systems
Strong computer and internet skills
Excellent customer satisfaction skills
Must have excellent written and verbal communication skills
Must have an excellent driving record
Must be willing to travel extensively and work additional hours as needed to meet business and customer demands
Capable of safely operating all models of construction and forestry equipment to properly test/check systems operations
Capable of operating boom truck or equivalent
Must be able to use overhead, field service cranes and lift trucks
Ability to lift, carry and maneuver items up to 70 pounds, including bulky objects
Requires repeated reaching, standing, stooping, kneeling, bending and climbing beside, onto and under a variety of heavy equipment
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

Responsibilities

Installing, diagnosing and providing support for telematics and machine control products
Diagnosing and repairing CAT Product Link and SITECH equipment in the field
Maintaining daily routines and installation schedules
Diagnose, install and troubleshoot CAT Product Link/Trimble/other Machine Control Guidance systems and Telematic systems
Safely operating all models of construction and forestry equipment to properly test/check systems operations
Operating boom truck or equivalent
Using overhead, field service cranes and lift trucks
Promote a positive customer experience
Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way