Technology Engineer - Onsite - Chicago, IL
About The Position
Under limited supervision, responsible for moderately complex engineering, analytical and support activities associated with network/telecom communications including LAN/WLAN infrastructure installation and support, VoIP, data center installations, AV support, supporting hardware and software on IT computer related devices. Perform some service desk activities as necessary. Serve as primary contact for IT projects associated with location including working with contractors and other IT functions. Serve as project leader for IT projects specific to assigned location. Coordinates all contractor / vendor activity for assigned projects. Primary IT liason for facility; works closely with leadership to coordinate IT activity, systems changes / outages, training, trouble-shooting, new projects. Proactively maintain and document the physical network/telco/AV/Industrial Controls environments. Provides recommendations for network improvements and enhancements. Supports the corporate network engineers as necessary with troubleshooting, problem resolution according to established standards. Assists in the planning, advises, recommends use of new technology or technology enhancements. Performs upgrades to hardware and software. Deploy / maintain new hardware and software in compliance with internal controls, policies and standards. Provide support to end users for escalated incident resolution; guide end users through troubleshooting procedures; provide technical assistance in setup, installation and configuration of hardware and software as necessary.
Responsibilities
- Responsible for moderately complex engineering, analytical and support activities associated with network/telecom communications including LAN/WLAN infrastructure installation and support, VoIP, data center installations, AV support, supporting hardware and software on IT computer related devices.
- Perform some service desk activities as necessary.
- Serve as primary contact for IT projects associated with location including working with contractors and other IT functions.
- Serve as project leader for IT projects specific to assigned location.
- Coordinates all contractor / vendor activity for assigned projects.
- Primary IT liason for facility; works closely with leadership to coordinate IT activity, systems changes / outages, training, trouble-shooting, new projects.
- Proactively maintain and document the physical network/telco/AV/Industrial Controls environments.
- Provides recommendations for network improvements and enhancements.
- Supports the corporate network engineers as necessary with troubleshooting, problem resolution according to established standards.
- Assists in the planning, advises, recommends use of new technology or technology enhancements.
- Performs upgrades to hardware and software.
- Deploy / maintain new hardware and software in compliance with internal controls, policies and standards.
- Provide support to end users for escalated incident resolution; guide end users through troubleshooting procedures; provide technical assistance in setup, installation and configuration of hardware and software as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
